Travelers Insurance
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4555 Mansell Rd # 300
Alpharetta, GA 30022 - 770-951-9920
Hours
Chamber Rating
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jeanine bucceri
I think that raising insurance $120 for no reason at all and no warning is a pretty disgusting thing to do. How can you expect someone to pay $120 more with no warning!!
Mar 7th, 2024 -
Joseph Knight
Over 20% increase! No claim just inflation! Big corporations want more and more my mom is 81 and in bad health! Her increased insurance alone took 100% of her social security increase! The employees at Travelers were rude etc etc. Geico was terrible also with insurance on car that was traded.
Jul 17th, 2023 -
Ayoub Star
Jun 20th, 2023 -
Jessica
"Christine", one of their corporate managers was awful and condescending. I am being billed for a policy that was put in my name without my consent. They didn't even bother to notify me, just started sending me bills.
Jun 17th, 2023 -
Lasonya Clarke
I do not recommend !! Someone hit my vehicle on August 17 and they were insure through travelers. Its now September 19 and Im still dealing with this claim. My claims representative was highly unprofessional and barely answered my calls; Come to find out she wasnt even in the office. Then someone else called me and he was even worse. He did not answer anything, voicemails, calls or text. I had to learn that my car was total through another random representative I called. I also had to wait two 1/2 weeks before getting any inspections or estimates. Then the worse part is my car was declared a total loss Monday and I didnt find out until Thursday when I called and spoke with a random representative because the claims representative wasnt answering for days. Ive been dealing with this since August 17. No one reached out to me to inform me I was going to be with out a vehicle. Then they dont cover rental, I am only going to be allotted 7 days in a rental after they total my vehicle and pick it up. So after all this, barely any assistance without having to get upset. Awful communication between parties and just outright no disregard for the customer. Do not get travelers insurance, ultimately you just lose.
Oct 3rd, 2023
Contact Info
- 770-951-9920
Questions & Answers
Q What is the phone number for Travelers Insurance?
A The phone number for Travelers Insurance is: 770-951-9920.
Q Where is Travelers Insurance located?
A Travelers Insurance is located at 4555 Mansell Rd # 300, Alpharetta, GA 30022
Q What days are Travelers Insurance open?
A Travelers Insurance is open:
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Q How is Travelers Insurance rated?
A Travelers Insurance has a 2.1 Star Rating from 19 reviewers.
Hours
Related Categories
Ratings and Reviews
Travelers Insurance
Overall Rating
Overall Rating
( 19 Reviews )jeanine bucceri on Google
I think that raising insurance $120 for no reason at all and no warning is a pretty disgusting thing to do. How can you expect someone to pay $120 more with no warning!!
Joseph Knight on Google
Over 20% increase! No claim just inflation! Big corporations want more and more my mom is 81 and in bad health! Her increased insurance alone took 100% of her social security increase! The employees at Travelers were rude etc etc. Geico was terrible also with insurance on car that was traded.
Ayoub Star on Google
Jessica on Google
"Christine", one of their corporate managers was awful and condescending. I am being billed for a policy that was put in my name without my consent. They didn't even bother to notify me, just started sending me bills.
Lasonya Clarke on Google
I do not recommend !! Someone hit my vehicle on August 17 and they were insure through travelers. Its now September 19 and Im still dealing with this claim. My claims representative was highly unprofessional and barely answered my calls; Come to find out she wasnt even in the office. Then someone else called me and he was even worse. He did not answer anything, voicemails, calls or text. I had to learn that my car was total through another random representative I called. I also had to wait two 1/2 weeks before getting any inspections or estimates. Then the worse part is my car was declared a total loss Monday and I didnt find out until Thursday when I called and spoke with a random representative because the claims representative wasnt answering for days. Ive been dealing with this since August 17. No one reached out to me to inform me I was going to be with out a vehicle. Then they dont cover rental, I am only going to be allotted 7 days in a rental after they total my vehicle and pick it up. So after all this, barely any assistance without having to get upset. Awful communication between parties and just outright no disregard for the customer. Do not get travelers insurance, ultimately you just lose.
Overall Rating
Overall Rating
( 19 Reviews )Write a Review
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