Remodeling Expo Center

Nice showroom - then its all downhill from there. I dislike writing bad reviews, but if I can save one person/family from the horrific experience we had with our two bathroom remodels - then I will rest easier. There is no way I can possibly relay everything that went wrong with this company so I will try to summarize. Designer - Was knowledgeable and easy to work with. However, there was no attention to detail. In fact, she quit the company (she later returned) and our job fell through the cracks for 7 weeks even though we paid a deposit, signed two contracts and paid upfront for the materials to be ordered. We signed our contract on June 24, 2021 and the work did not begin until October 11. The work was not completed until January, 2022 - about ten days ago. Project Manager - He was rude, abrupt, uncaring and bordered on inhumane when our first finished bathroom flooded four times, leaving us with NO bathrooms to use. The only time we saw him was when he wanted the next check. WE ended up managing our own project and were actually happy when he didnt show up. He started problems or made them worse; he was not a project manager or a problem solver. Absolutely incompetent or simply did not care. Not sure which. Owner - We met him twice. Once to shake his hand after we signed the contracts, the second time when he arrived for the walkthrough of our project on August 27. He was arrogant, rude and unhelpful. He would not answer our questions about the contracts and, instead, immediately produced a change order to those contracts upping the cost of the materials (which had never been ordered in the first place). He tried to pre-qualify us out of the job until he realized how much money we had already paid upfront. Then he changed his tune and demeanor. We should have fired him then and there - which was the mistake WE made and lived to regret. Lesson learned. After the second meeting, we never saw or talked to him again - despite all of the problems. He simply never returned our phone calls. The Subcontractor Crew - Generally nice people but WAY out of their league. Sloppy, shoddy work. They dropped a work rag into our sewer line causing our newly renovated full bath to flood four times - so badly that the water flowed through the floor joists into the room below. The flooding ruined the grouting for the new floor, which had to be completely redone. They installed the toilet improperly (used wrong flange and seated it below the subfloor) and failed to seal any of the shower fixtures so that water again leaked in between the newly tiled walls and down through the floor into the room below. A master plumber had to be called in twice to fix the mess they made. We later found out that the leader of this crew used to work directly for this company, but was FIRED for shoddy work! Yet they subcontracted him and his crew to do our job. My advice - walk away and be glad you did. NOTE: I see the owner responded with comments 19 months after the completion of our project. He has a new company name and new location and I can certainly understand why he needs to disguise his past deeds. He mentions that we added a second bathroom to the original contract. We did not. The original contract was for BOTH of our bathrooms. Also, he mentions that they remodeled our kitchen. Thank God that is not the case - they were never hired or consulted to remodel our kitchen! The owner lies and then lies some more. Beware! This is his third name change and location. Must be trying to hide something!
Mar 30th, 2024

I recently visited the showroom and was thoroughly impressed with my experience. The showroom was organized, making it easy to browse their extensive selection. Aiden was incredibly knowledgeable and helpful in bringing my vision to life. The quality of the products on display was exceptional, and I found exactly what I was looking for. Overall, a fantastic showroom with top-notch serviceI highly recommend it to anyone looking for a one stop shop for their next remodel.
Mar 13th, 2024

Christina has been very helpful in helping us plan our new master bath project. She helped us brainstorm our ideas into making our bathroom look beautiful and updated. She helped us pick tiles and fixtures that were classic and will last. We are looking forward to enjoying this bathroom for many years.
Mar 12th, 2024

Cookie cutter grade design ideas. Heavy sales pitch at first with unexpected add-ons later. Like no lighting is included but they charge you an electrician fee to install the non existing lights. Design is standard and boring like a Home Depot catalog and they dont actually listen to what your needs and wants are.
Mar 5th, 2024

Bath and Kitchen Galleria now has a large selection of free standing tubs, in acrylic and stone resin.
Feb 20th, 2024