Bath And Kitchen Galleria

I recently visited the showroom and was thoroughly impressed with my experience. The showroom was organized, making it easy to browse their extensive selection. Aiden was incredibly knowledgeable and helpful in bringing my vision to life. The quality of the products on display was exceptional, and I found exactly what I was looking for. Overall, a fantastic showroom with top-notch serviceI highly recommend it to anyone looking for a one stop shop for their next remodel.
Mar 13th, 2024

Christina has been very helpful in helping us plan our new master bath project. She helped us brainstorm our ideas into making our bathroom look beautiful and updated. She helped us pick tiles and fixtures that were classic and will last. We are looking forward to enjoying this bathroom for many years.
Mar 13th, 2024

Bath and Kitchen Galleria now has a large selection of free standing tubs, in acrylic and stone resin.
Feb 29th, 2024

Cookie cutter grade design ideas. Heavy sales pitch at first with unexpected add-ons later. Like no lighting is included but they charge you an electrician fee to install the non existing lights. Design is standard and boring like a Home Depot catalog and they dont actually listen to what your needs and wants are.
Feb 23rd, 2024

This review is the 1st negative review that I have written about any business. Be very careful if you hire this company. Look at all the details of the contract and the fact that it is noncancellable. I hired Bath and Kitchen Galleria (previously Remodeling Expo) to remodel my Master Bathroom on October 20th, 2023. I had not had any recommendations for the company, but saw the ad in the Smyrna magazine. I was very impressed by the design center. I put down a $5700 deposit upon signing the contract. The designer helped me to pick out selections. When it came time to do a change order with the selections, the new amount was $5000 over my budget. Ok. I decided to figure out a way to make it work within my budget and started to pick new selections. At this point the owner, John Hogan, became very impatient and aggressive in his tone with me. I felt really uncomfortable and stressed in my interaction with him. At one point on the phone, he told me that maybe we weren't a good fit for his company. My husband even tried to get involved and he hung up the phone on him. When I investigated a bit further into this company, I noticed that he had a 2.5 rating on Yelp reviews. Also, if you read the reviews from his employees on Glassdoor and Indeed, they are consistently saying that he is arrogant and has horrible communication skills. In addition, his company has a C rating on the BBB. On my contract, he falsely misrepresented himself and said he had an A rating and was BBB accredited (and is not actually accredited). After I discovered that my contract had false information, I decided that I did not want his company doing my master bathroom remodel. I didn't trust him enough to let his company into my home. My husband and I have been asking for our deposit back since Nov 17th, 2023. Keep in mind that no actual work has been done at my house. He claims to have ordered materials but won't tell me which ones, and I actually didn't sign off on anything to get ordered. We have gone to his store a few times, sent emails and called him. It is February 2024, and he still hasn't given us our deposit back. I have even offered $1000 to pay for the design services. I'm thinking that is more than fair. Again, I hate to write a bad review, but I needed to share my unfortunate experience.
Feb 8th, 2024