Chase Bank

Went with my nephew to help him get his checking account opened. Kenneth Robinson was fantastic: friendly, thorough and helpful. We didn't feel rushed - he made sure my nephew had everything he needed. Great customer service!
Feb 1st, 2024

I quite honestly dont know where to start. Everytime I walk into the branches near me, theres always different staff; truly doesnt make the interaction personal anymore. I went into the branch today to make my monthly payments and the teller was giving me a hard time. I asked if the teller that usually helps me was available, and to my unfortunate surprise I found out that the only person whos knowledgeable and attentive, was no longer working there. The only teller left is the one that is always on their phone, it makes me feel like Im inconveniencing her for walking in. Chase is hiring new staff but theyre very incompetent. Ive come in contact with the branch manager before, and it seems like she doesnt know what is going on in her own branch. This is so unfortunate because Chase is such a reputable company, you would expect employees to be more pleasant.
Sep 19th, 2023

Awesome bank branch with awesome people working inside. Ready to help for any needs immediately.
Jan 17th, 2023

I went to this branch around 10:45 am today to deposit a legal of copy of my insurance check. The bank teller told me that check need manager or senior bank officer's endorsement and they all are in a meeting untill 2:00 PM, so, come back after 2:00 pm. I just don't understand how they all can be in a meeting for such a long time and not making atleast one of them available to address customer's issue.
Apr 27th, 2022

Came here, as an account holder, to get some forms notarized. I was told they dont have a notary. What kind of bank does not have a notary...?
Nov 5th, 2021