BG Auto Care

It takes a lot for me to trust a mechanic. Done. Any future complicated issue and I am going to them!
Jan 9th, 2024

They,sold us a new raidiator and after repairing our old radiator and we got the car back we had to take it back the next day and we were then told we had a blown head gasket!it would have been nice if they had told us that before we spent a Thousand Dollars on the radiator replacement so I really wouldnt give them any stars and I certainly wouldnt take my car back to them!
Aug 5th, 2023

So I'll keep this focused. Car:  2017 Audi Q7Service request:  Front brakes (Rotors and pads)Parts:  I provided all the OEM parts. Outcome:  Tech states that 3 bolts were difficult to remove (stated that he is afraid to break my spline tool) and says he put the bolts back in for me to decide next steps. I walked over and went to pick up my key, when they offered to have the tech explain what happened. He repeated what they said over the phone. I took the car down the road to another shop (Speed auto repair) that I've used extensively in the past. I tried to cheap out and use BG and the old old saying hit me square in the mouth. Once the second shop checked my car, they found the bolts that were removed were installed back on the car incorrectly and with anti-seize applied to the threads. On a bottle of anti-seize, it states that you should not use it on lug bolts. The bolts were forced in the hub and cross threaded the hub. So now, I have to change both front hubs. Lesson learned. If you need an oil change or some other simple repair on a domestic vehicle older than 2020, you can try your luck here. Anything foreign, don't waste your time. Cheaper does not equate to better. FYI - I did call the shop. All was good until the excuses came. I did give incorrect info accusing the tech of swapping lugs. I was wrong and apologize for that. The lugs were indeed mine, but threads destroyed. Take your shot, good luck and don't always go for the lowest rate.
Dec 15th, 2022

These Guys are phenomenal!!!  I've always said if you can find a great auto mechanic and plumber your life is good.  After using a couple of places in my area I was referred to BG Auto by Salton Auto Sales ( I used a couple other places they recommended in the past as well) and I am a customer for life.  Two examples of why.  We brought our car in for an issue that NEEDED to be fixed right away.  Quoted $800 for the repair and told them to do it.  A couple hours later I get a call telling me that this repair would be covered by a factory recall and take to dealership and pay $0.  How many mechanics would do that?  I don't think many would.  Could have easily done repair and I would have NEVER known.  They chose integrity and honesty over $$$$. Second, brought car in a few weeks ago for an issue and repair.  Was quoted approx. $700 and most of it was labor.  When we went to pick up Burb we were told that there were two different types of engines and the one we had, they didn't need to do as much work and the cost was only $450.  Again, we would never know if they didn't tell us.  During pick up he brought up a concern but said we didn't have to do it right away.  When we start to hear a certain sound then bring it in.  They could have said we need to fix right away.  Remember this is Christmas time.  What small business owner doesn't need revenue in this economy?  Rest assured they will only repair what NEEDS to be repaired and will charge a very fair price.  Every time they tell me what it might be before diagnosis I look up repair cost estimator online and their price ALWAYS comes in lower.  I have the best auto mechanic but still looking for that elusive plumber on the same level.  There's a reason they are a completely unsolicited 5-star rated.  When asked where I could leave a review they weren't really sure.  All about being a fantastic auto repair shop and not social media hyperbole.  USE THESE GUYS!!!!!!
Dec 15th, 2022

Sep 28th, 2022