GFL Transwaste Albany

Apr 22nd, 2023

They pulled on my street collected all my neighbors trash and kept going my cans were out on Sunday so no excuse for not getting them on top of that I called I was told the truck was down called back informed me to call Amerigreen called them to be told I was inactive even though my bill was paid until May back in February called Gfl again told to wait on hold I held for 35 minutes only to come back and ask for my information for the 12th time I called corporate customer service still waiting on a return call and today is Thursday and trash day is Monday no one took ownership no one is trying my cans are full and they answer and disconnect calls because they see caller id I have to use all my phones to call just to hear let me get your information this is a sad service I will be switching when May comes I am so glad we have an alternative provider now in my area Service: Trash removal & disposal
Apr 15th, 2023

I really wished that I had read this reviews before going with this company! This is the second week that my garbage is still sitting side the road. No one came to pick it up YET! Everytime I call, they always take my name and address, and assure that someone is going to call, but they NEVER do! This is not professional at all. I am a PAYING customer, and I deserve WAY BETTER than this. They would rather lose a customer then to fix the problem. I'm very disgusted right now, not to mention that the cats are tearing into my garbage because the garbage is full, and the lid won't close! They gotta do better than this!!!
Apr 6th, 2023

2 weeks no pick up after Increasing the bill really. No way to phone . That is real bad business
Mar 11th, 2023

I am on a weekly commercial service. Last week the truck pulled in my driveway but didn't pick up my trash. Called 3 times yesterday they hung up on me every time. Called back again, operater sent emails to everyone in the office with my phone number. 25 hours later I have still not heard from them and they have not picked up my garbage on a normal pick up day. Trash is overflowing and I pay over $100 a month for this......
Dec 20th, 2022