AdventHealth Wellness Center Wesley Chapel

Mar 2nd, 2024

NO HOT WATER in their showers , and the front desk dont let the kids use the other bathrooms, ? The only answer we get is wait it out and see really are you kidding me , my kid cried all the way home after taking a swim in the swimming pool and outside temperature was below 60 degrees, try to convince your kid and seriously thats how you treat customers to wait for hot water after swimming. Thats not acceptable nor sensible solution to be offered on how a wellness center is run . We have to literally race to home for another 30min to get hot water shower for the kid
Feb 8th, 2024

Designed for profit rather than service.
Jan 24th, 2024

Plenty of good machines to work out, several professionals instructors to teach in group classes, very clean thanks to members and staff. If I have to say something negative, some of the instructors for classes keep the speakers in deafening volume and it takes some time after leaving the class to hear anything. Considering the cleanliness, quality of equipment, is worth spending money to be a part of this gym Update As far as workout class music volume is concerned no adjustments were made and actually it got real bad. The instructors don't understand that the speakers are turned towards the paying customers who want to work out. When the volume is high it doesn't affect their hearing, if any and even when I ask to lower the volume they don't. Please consider the trainers attitude as mentioned here before you join.
Jan 9th, 2024

I stopped using the GYM because of a change in my work schedule. I didn't use for months and was paying for it(my fault). I went in to cancel and was told i had to pay another month even though it wasn't the end of the month. OK, i wasn't told this but i'll except it but that's not a good way to get a customer to want to come back. They didn't cancel and charged again , when i called to get this fixed and told i'd like a call back it wasn't done and when i called again i was told it was refunded and it would take 3-5 days for the refund(Normal) and that they left a msg (Nope no call no nothing) Bad training for the people. Charged again 2 months after it was canceled. I'll not go back to renew even when i decide to start working out again. If you can't keep your billing right I don't trust you as a company
Nov 27th, 2023