Pure Auto Centers

Nov 10th, 2023

I would leave them zero stars if I could. Steve is a liar. We had a conference call regarding fees for work that wasn't done and myself and 4 others listened to the price this man agreed to. And we were going to pay although we didn't feel like we should and sent a worker to pick it up today and this guy blatantly lied and tried to extort more money. Holding the company's vehicle for ransom which has cost us thousands. He just does not understand who was sitting at the table, but rest assured, he will.
Oct 8th, 2023

Thieves! They gave me one price and then when I went back to pick up my vehicle the guy Steve or Stan trippled the price of the oil change. And he had my vehicle tied up for days. Find somewhere else to go unless you want to be ripped off. They are gouging people
Oct 5th, 2023

Don't do it! O asked for a quote to fix the air conditioner and Steve calls to tell me it will be 300$ to do diagnostic on the front air and a separate fee for the back. Then proceeds to tell me it's two units and it's NOT . So I asked him not to do anything unless he hears from me, so I call and tell them to please leave keys and now suddenly there's a performance test that he did that I now need to pay for to tell how the performance of the ac is doing. Are you flipping kidding me?!! And has instructed his worker to tell me I have to come talk to Steve or they won't release my vehicle. You cannot make this up. So take off work and come grovel to new. Not today buddy
Oct 5th, 2023

I dropped off my car for 4 new tires and an oil change and a diagnostic on another problem. Prior to dropping off the car, I had zero tire pressure light on my dash that were lit up. After getting it back the tire light is on. I call and ask about it and I get told that they broke one while getting the air out of the tire. And the other one was already off and just spinning around on the tire. I asked if they broke it isnt it their responsibility to fix it? Which the mechanic told me no, its not my fault. We have to let the air out to change the tire I simply dont understand how its not their fault if they broke something.
Aug 23rd, 2023