Hill Nissan Service Department

Apr 6th, 2024

I WAS NOT HAPPY for oil change I received July 6. I had to return vehicle, from Babson Park on July 8, due to an oil leak because service tech didn't tighten the oil cap. I pray this doesn't happen again.
Apr 4th, 2024

Apr 2nd, 2024

I have reviewed this dealer before and gave it 5 stars...That was the sales department. Service is a different story. While the service writers are great...the department is lacking...As I write this I am waiting on my car...I had an appointment for warranty work. I was here for 3 hours before my car went in I was told the work would take around an hour and a half.I expected to be done and gone by noonish. It is now 2:30 and I am still here.So 4 hours and counting. Update: I received my vehicle back at 2:45. The work took the time that was indicated to me but when you have an appointment you expect work to begin within 30 to 40 minutes of your arrival not 3 hours later. I have another Nissan dealer that is within 15 minutes of my home perhaps I will take my vehicle there next time for service. Maybe they will treat appointments differently this dealership appears to treat them as first come first serve and appointments are only there to make you feel better in the moment but once you're there reality sets in. Again don't get me wrong The people at Hill Nissan are great but they have issues with time management and scheduling in my opinion.
Mar 23rd, 2024

Mar 18th, 2024