BROOKS FURNITURE

Mar 31st, 2024

Owners are extremely knowledgeable, helpful and patient. Huge showroom and special orders available. Good quality and reasonable prices. I highly recommend this family owned business
Dec 26th, 2023

Nov 2nd, 2023

Awesome place. Everyone is so nice and helpful.
Sep 6th, 2023

Buyer beware!!!! This store is merchandised well with product and the sales staff was friendly when they were attempting to earn our business. However, post sale their customer service takes a nose dive. When we had issues with the high end furniture we purchased from them they were not friendly or eager to assist. We even purchased the extend warranty that they offered and still were not helpful. My mom is 76 years old and had a manufacturers defect with her $2,000 Southern Motion sofa. This was her 1st purchase from Brooks Furniture and she purchased over $4,000 in custom order furniture. When she spoke to the owner Robin Brooks and he was extremely rude to her. Reluctantly, they finally ordered a new part for the sofa and sent a 3rd party to fix. He completely the repair and pointed out another defect on the right side that also need to be fixed on the sofa that is less than a year old. He called Brooks Furniture asking to complete this repair while he was at her home by they told him no. I would not recommend doing business with this store.
Nov 17th, 2023