Buckeye Plumbing Inc

Lucky Buckeye to have such a loyal and competent employee!! A leak in a pipe in our dining room wall brought Olvid to our home. Immediately, he took control, pinpointed the leak and repaired it. We wanted to share our satisfaction with Olvid's work. Thanks, Olvid for a job well done!
Apr 9th, 2024

We had an issue with the faucet in our outdoor kitchen in the backyard patio in our home. Reaching the problem was challenging due to the kitchens design. However, Olvid was resourceful, knowledgeable and fixed the problem. He was on time, friendly and professional. Highly recommended.
Apr 8th, 2024

Mar 22nd, 2024

Great customer service. Technician was on time, friendly and professional.
Mar 21st, 2024

We decided to go with a professional service to replace our water heater that was getting old and having issues. (Tiny black rubber pieces were showing up in the hot water, which indicated something falling apart in the assembly.) My wife remembered Buckeye from decades ago when she used them on a bathroom project. Pros: 1. Jack, our assigned plumber, arrived on schedule (a bit early even) and was fully prepared with ALL items needed to get the job done in his truck. He assessed the situation and saw that the previous installation was done with a flexible hose, which turned out to be the cause of the black rubber pieces coming out of the hot water faucets. He advised to redo the pipes to correct the previous install to make it all proper. After I agreed and approved the work, he started right away and made sure our flooring and doorway was protected with the covers he brought. He worked diligently and skillfully to get it done right. In about two and a half hours he was done from start to finish. The work was definitely first-class plumbing. We were also very comfortable with him in our home. He has a great demeanor and air of friendly professionalism. 2. Jack provided us an extra 'bonus' by installing a dedicated water shut off for our duplex. Before, we only had a shared shutoff with the neighbor. 3. The office people did all the permitting without me having to follow up. I received the final permit in the mail within ten days. Cons: 1. I sent Buckeye the specific dimensions of what would fit in the small space where the existing water heater had to come out. The unit they suggested would not fit by about an inch. They were slow to get back with me in finding the right unit, so in the end it was up to me to find the right unit that would fit and pick it up myself. Note: They won't work with the Rheem brand since the warranty claims with them have been very difficult, according to the person I spoke with. We ended up with an A O Smith water heater that I located and picked up. 2. The person who arranged the work didn't tell me that the installation could be a lot more than quoted. I ultimately agreed to the higher price because I saw what Jack was talking about in regards to what needed to be improved, even though I thought the up-charge was heavy. I agreed to the almost $400 extra based on the fact that it was a small amount more than some of the other quotes from other plumbers, and I really felt Jack would do an awesome job. That said, it would have been good to know that the cost could be significantly more after I illustrated the dynamic of where the old heater was in the house and the ease of access. Conclusion: Despite the extra cost, and having to find my own water heater unit, I felt that the whole experience was 5-star, and am glad we went with Buckeye. We will definitely use them again for any future plumbing issues and projects.
Mar 8th, 2024