Florida Outdoor Kitchens

Karina Spada _{on Google}

Jan 28th, 2024

Disappointing Experience with Florida Outdoor Kitchens
Rating:
My family and I had an incredibly disappointing experience with Florida Outdoor Kitchens. We were enticed by the promises made at the Northlake store, but what followed was a series of letdowns and frustrations.
Despite being assured a swift delivery within four weeks, our kitchen arrived a staggering eight weeks later, and to our dismay, the countertop was broken upon arrival. Our attempts to seek clarification and a resolution were met with a lack of definitive answers and a dismissive attitude from the customer service and scheduling teams.
The refusal to consider a refund and the lack of a concrete timeline for replacement only added to our frustration. Even when the Vice President contacted us, hoping for resolution, we were met with further disappointment.
This experience, coupled with production delays and scheduling uncertainties, has left us deeply dissatisfied.
It's disheartening when a company fails to prioritize customer satisfaction and integrity.
We sincerely hope for a swift and fair resolution that reflects the considerable investment we made and the inconvenience we've endured.
1/20/2024
all problems were resolved. The vice president personally visited our house few times to make sure that everything was fixed and delivered as promised.

michael boruchov _{on Google}

Nov 21st, 2023

Great experience! From sales to installation everything was perfect! I would highly recommend this company

Ricardo Leyva _{on Google}

Sep 18th, 2023

I was very impressed with the quality and selection of the products. The staff is very knowledgeable, friendly and helpful. I'm excited to be the proud owner of an outdoor kitchen.

Karissa Ashlen _{on Google}

Sep 15th, 2023

We love our experience working with Rick! We were looking at several other companies but Rick took the time to explain everything in detail, made follow up calls during the process, and checked to make sure we were satisfied with our new outdoor kitchen. The process could not have been any more seemless!

Marisa Mackey _{on Google}

Aug 30th, 2023

Rick was awesome and helped up create a beautiful outdoor kitchen!