Digestive Center Of The Palm Beaches

Jul 19th, 2018

Called to schedule an appointment as a first time paitent and was treated like a child by the very rude receptionist named Lindsay. I was chastied because due to no fault of my own my insurance card doesnt specify wether its a hmo or ppo plan. So lindsay in a rude manner proceded to keep telling me its my responsibility to call my insurnace to figure out if i need a pre authorization. I told her i didnt like her attitude and said to cancel and she pretty much hung up on me. If this is the poor quality i recieve over the phone i can only imagine what kind of care ill receive if i chose to see anyone at this practice. Needless to say i won't be coming in and if any doctors here do read this should reconsider who is in charge of the phone.
Nov 5th, 2017

Jun 15th, 2017

Dr. Ellis is the best! Caring, compassionate, and competent...exactly what you want in a physician! The office staff are exceptionally professional and they seem to embrace good customer service.
Jun 12th, 2016