British Swim School at LA Fitness - Palm Bay

Jingchen Bi _{on Google}

Mar 19th, 2024

I talked with the office on March 6 to pause my sons swimming lessons after called them 4 times. Then on March 15 I scheduled a makeup lesson for March 20 and got the confirmation email. Today we went to the pool and was told my son can not swim because his membership has ended on March 19. I was never told that makeup lessons have to be taken before March 19 and if they do have the policy, why would they let me schedule the makeup lesson successfully?
Talking about makeup lessons, one time I scheduled a makeup class and when we got there, they told me that we already missed our class. I was confused so they showed me on their tablet that my sons name was on an earlier class. I thought I misremembered so I was about to leave but luckily I checked my email again and found out I had the correct time. The truth is they changed our time on their end but never notified me.
Im glad I canceled my sons class with them. Not a pleasant experience after all. Now I just need get my refund back for the very last lesson.

Andree Young _{on Google}

Mar 13th, 2024

British Swim school Melbourne/Palm Bay is an excellent choice to teach your child to swim. They have a well thought out program of different progressing levels, individualized into very small groups of children that are at the same level of learning. What makes them special is that they truly care about each child, working on each child's individual needs. I have seen countless children come in terrified of water initially and turn into little swimmers. They make it a very fun experience. They work with absences too. Give 24 hr notice and reschedule another day. And they have many accommodating time slots/days to fit your schedule.
What I can say about British Swim school is that it is a school run by people who are truly dedicated to making a difference in the world by teaching children how to swim in an individualized fashion, with care and professionalism, and making it fun to learn.
They really care about your child and the children love them and the children learn! It's amazing to watch how the kids progress and gain confidence in such an important lifesaving and fun skill.
A+++++