Holiday Inn Express & Suites West Melbourne, an IHG Hotel

Andre at the front desk is absolutely amazing!! Top notch customer service.
Apr 2nd, 2024

Customer service was good. Rooms could be a little cleaner. Breakfast is pretty good.
Mar 29th, 2024

A rare L for Holiday Inn Exp. Finishings in the room were average, but with a broken vent in the bathroom which kept things damp along with a microwave which barely ran and had a broken turntable. Also, they only had a tabletop ironing board (that's a first from a hotel room) but no good surface on which to set it. Laundry was a nightmare and damaged my clothes. They had 1 old residential w/d set that were barely functional and charged for the privilege to use. The dryer door didn't latch so I had to prop it closed with a chair. The washer only worked on the quick setting, never rinsed, didn't spin up to expel water, and left my clothes stained. I had early starts at work and needed to be moving before breakfast opened so that was a loss each day. Maybe I just got a bad room? Rooms: Fit and finish was questionable, tile grout was stained and bathroom vent was broken. Food & drinks: Breakfast wasn't open until 7 on weekends, which was too late for my needs. Noteworthy details: Laundry was available for a cost... one broke down residential w&d set that left my clothes unrinsed, damp and stained which required a trip to a coin op laundromat to fix.
Mar 12th, 2024

Very clean hotel friendly staff. You will be happy.you chose this hotel
Mar 7th, 2024

The room was spacious and very new. Excellent service. Family friendly. The breakfast was fresh and delicious. Location was. Close to anything you need. Great place to stsy ! Would definitely stsy there agsin Rooms: Rooms were clean & up to date with charging fir any device you have. Tv equipped with premium channels. Bathroon was up to date and extremely clean
Feb 17th, 2024