Dental Care at Quail Hollow

I enjoyed going to this dental place and its environment is very pleasant. Workers are nice and hardworking.
Apr 11th, 2024

Terrific dental practice. Dr. George, Michelle Palma and staff are all exceptional! Been a patient now in my 7th year and I couldnt be happier. Outstanding in every way!!! I wont let anyone else touch my teeth!!!!!
Mar 30th, 2024

Very thorough and pleasant Dr and staff.
Mar 29th, 2024

Very clean, friendly effective and easy to book appointments.
Mar 27th, 2024

Absolutely awful experience with this practice!! Please do not waste your time. I recently moved to the area and scheduled a new patient appt a couple of months ago. I was told by the scheduler that they will document my need for a prophylactic antibiotic due to my medical need to prevent infections during any type of dental work. She specifically said theres no issue with the dentist prescribing this for a cleaning. Fast forward to 2 weeks before the appt, I receive a call from the hygienist to confirm my appt and to get my pharmacy info for the antibiotic to be sent to. One week before the appt, I didnt receive any indication that my rx was ready at my local pharmacy, so I called the office to confirm this will still be done. I was told that they cannot send the rx because I need to go to my Dr. that wants me on the antibiotic to get the prescription instead (cardiologist). I was told by front desk at Quail Hollow that I need to be seen by the dentist before they can prescribe anything! So theyre basically telling me I need to be seen before a cleaning so that they can prescribe the medication for the cleaning!! Makes absolutely NO SENSE! Mind you, my cardiologist has never prescribed my antibiotic and has always come from the dentist! Why on earth would my cardiologist prescribe an antibiotic for me to use for my dental procedure?! The office manager, Bernadette, was absolutely no help to resolve the situation and didnt even call me back to see what needs to be done and if the office can accommodate my situation given they are the ones who told me it would be no issue! No one has called me back so I will gladly take my business elsewhere. Unprofessional and extremely incompetent people working at the office. Im a healthcare professional and have never experienced such blatant lack of care or empathy. Please, take the time to go elsewhere as Im writing this in 2024!
Apr 3rd, 2024