Don’s Import Auto Service

I brought my fiat into the shop for a few things that needed to be addressed. I had a problem with communication with Kati day one. It only continued. When I told her Id will be getting a second opinion she told me I couldnt just pick up my car. I okay the statement. I contacted her a day later to tell her I will be picking up my car. I came on a Friday to pay my bill and pick up my car. My running light was the only problem fixed. As I was leaving Kati asked if I had questions. I respond no. Thank you. Kati explains I should be careful because my windshield wipers dont fit correctly. I tell her I knew there was trouble getting them one but I never had a problem with them. Within 48 hours rain came to town. I went to use my windshield wipers. To my surprise the driver side came off I immediately turned the wipers off. By the next day I was able to see if the damage my windshield was in. I called Kati and after trying to tell me they did not turn the wipers on. I explained yes you did. Thats why you said the wipes didnt fit. Kati said she would talk to a manager. After not hearing back from Kati I called and asked for a manager. When the person pick up the line he greeted me with a hello. I started to explain my complaint. He knew what I was explaining to him. He said my wipers fell off. Oh boy did they fall off. After Dons Imports continued to run the wiper motor after the wipers fell off im now left with a very scratched windshield. Take note; Mister Bill C (the manager) admitted the shop scratched my windshield but made it my fault. I will never give this shop a referral. I paid my bill $236.00 for a $5.00 part.
Mar 23rd, 2024

Cleanest shop in vero. Top notch mechanics.
Mar 19th, 2024

I work as a employee and love it
Mar 17th, 2024

Very professional staff who provided excellent service. I brought my Mini in for service. Good quality value at a reasonable price.
Dec 23rd, 2023

I pulled into Dons last week with a fully blown out tire (RR tracks?). The entire staff was knowledgeable, experienced and incredibly helpful. Great communication during the process and Im very grateful they were able to fit me into their busy schedule without delay. Thanks so much!
Dec 1st, 2023