Venice Island Dental

Was referred by VA. Office was clean and pleasant. Staff was excellent. Had X-rays, cleaning and saw Doctor. Very impressed by all.
Dec 28th, 2021

I was sent by the Veterns Administration to see Dr Crupi. I have a problem. My jaw is now messed up. They refuse to see me . The say go to the vA we are done . We'll I'm going to Morgan and Morgan
Oct 15th, 2021

Completely matched other teeth..
Jul 5th, 2021

If someone else is charging you something crazy and telling you "that's what all the others are charging" they're lying, come here for fair prices and good service.
Mar 25th, 2021

What little work I've had done by Dr Crupi seems fine. What little respect or compassion the staff had toward me on my last phone call and throughout my time there is amazing! The incompetence of the staff is mind-boggling! If you don't call them, they wont call you back!!! FOR REAL. I am a disabled vet getting work done through the VA. Two weeks prior to Thanksgiving I had my 4 upper front teeth molded for the replacements. They told me 3 weeks , possibly 2 if lucky and they'd call me to have them set. Well, 3 weeks later I had to call them and they told me they did recieve them and couldn't fit me in and now wanted me to go through Thanksgiving without my 4 front teeth. I begged and pleaded but they didn't care(20 minute appointment!!!!!). Anyway, they said Dec 9th at 9:30am. OK Yesterday I called THEM to verify my 9:30am appt and they told me they changed it to 11:20am. Fine, but can you tell me about the change?? So an hour before my appt today I get a call from the secretary there telling me my appt is cancelled and to reschedule for next week. I was like, no way, I had plans I put off for 2 weeks to be here and they are just waisting my time as if it didn't matter. Anyway, I have a recording of my phone call, whereas the person on the phone said ALL VA appts are suspended because the VA owes THIS OFFICE well over 1 million dollars (I have tape of conversation for a possible law suit), and until we get paid something VETS ARE FROZEN. I thought Dr Crupi was a veteran himself by photos in the office? IDK?? Weird if he was! My patience is now expended and although I hate to write a bad review about ANYONE, this is just too unreal to fathom. My teeth are being held hostage at their office for over 3 weeks now, 3 weeks of my life were altered to accomodate the appointment and now its just "too bad"? I don't think so. I contacted VA and am putting in a complaint just as I told the receptionist I would do and she said, "go ahead"! WOW I hope the VA stops ALL PAYMENTS TO DR CRUPI's offices until this matter is investigated and they are held accountable. I will be checking into breach of contract obligations with the VA also. I'm disabled BECAUSE OF STRESS, PTSD, DEPRESSION!!!! I haven't been out in a long time because of me missing teeth. No teporarys or nothing for vets I guess?? Really , this is how they treat VETERANS???? I hope civilians with CASH get treated better with scheduling and appointments . I left this matter with th VA and will follow up until its conclusion. They didn't even reschedule me!!! If VA doesn't pay their office by Monday or Tuesday, I guess they'll make me wait another few weeks. My teeth are in their office. I thought today was finally CHRISTMAS, and told, oh, maybe next week! The quality of work , which seems decent so far, does not overcome the incompetence of the office as a whole. I hate writing this since it may hurt someones career, but at this point, it should. Thank You Rudy Strasswimmer (This post was only one story at Venice dental where scheduling is horrendous and it seems whomever you talk to does not communicate with the other staff and they have to search to find appts they made you) Hire some new people and don't use us VETERANS AS PAWNS anymore. My teeth are basically being held hostage at their office just sitting in a cabinet for the last 3 weeks AND STILL NO DATE TO BE FINISHED. Can't wait until this work is finished and find a competent office to deal with; Its NOT just me, please read other reviews at this office and you'll find similar complaints on staff and lack of empathy towards patirnts. Oh, they are friendly as can be on the phone but once they hang up they don't follow through on return calls "but say they will"! About 1/2 dozen times in 6 months! I just can't recommend this office, and I've been to many dentists over my 60 years
Dec 9th, 2022