Buck’s Master Car Care

This is our first time using these guys, and Ive never been so impressed by a mechanic. Though they were unable to help since what was wrong needed fixing by a dealer due to an active recall, they went above and beyond to give us everything we needed to make it easy. They were kind, thoughtful, and accommodating. We will definitely be back next time we need service.
Apr 7th, 2024

1st.review ever. Truck needed power steering lines and cooler replaced. quoted $1,600 what? Had my son (Auto technician & engineer) from Ma. call to verify work needed. Was given lame reason for the price. Definitely was grossly trying to take advantage of a 70 yr old man. Another shop is doing it for $770.00. That's $830.00 less. Just shameful.. He also charged me 75.00 to diagnose. so sad... There is no excuse, the stress you caused my husband having to find a ride, buy more fluid to pickup truck and drive to another auto shop while loosing power steering twice is why I wrote my 1st review. There isn't any excuse to justify your price. NONE! Do better, treat people farely even if they know nothing about automobiles.
Mar 17th, 2024

Warning, bad experience here. I am fair but these guys don't care enough about their customers or business. I brought my vehicle in, and left with it shaking violently on the highway. They worked on the tires and my take was they didn't properly balance them. I brought it back and they immediately said it wasn't their fault and wanted to charge $60 to balance them so I left and will never return. There's more, but I 'm done with it and just won't do business with people that would rather lose customers and get bad reviews instead of just fixing something they obviously caused. I will be contacting Good Year even though they are just a franchise but they still carry the name.
Jan 23rd, 2024

always friendly
Jan 6th, 2024

Drove in with my car 1st time ever Brandon Bucks took care of us. explain the problem with the car was able to say to me. This is what I think it is the type of test he was going to do and then we asked if there was someplace close to go for coffee so there wasnt . Gave us a loaner car so we can go get some breakfast+ I thought this repair was going to be $150 or more just for the test and it was less than a third !!!!$36 to be exact) ++ This place is A1 with a five star rating for care concern and customer communication. I would take any vehicle that I own to him without any question and have him do my repairs. Its too bad there are not more businesses that take pride, morals and high standard of ethics and dealing with customers Like Bucks Master Care Care !!!!!!
Dec 16th, 2023