American Import Auto, Inc.

Absolutely dedicated to doing the right things and informing clients along the way! Friendly trustworthy employees that want to do the best and efficient job to exceed expectations! TYSM for making us feel like your only client!
Apr 8th, 2024

Recently took my 2001 Mercedes to American Import Auto. It's an SLK320 and only has 34,000 miles on it. Obviously it is not driven regularly. Asked them to go over it thoroughly and tell me what needed repaired. In two day I received an email listing 42 things that were in good shape and 9 items that needed repairs. Email also had 10 pages of each item with numerous pictures. Called them and we discussed each and I told them to do the repairs. Repairs done in 7 days. (Some parts needed to be ordered.) Extremely happy with all repairs. I highly recommend them and will continue to be a customer.
Apr 5th, 2024

Great experience with this repair shop! Took our Acura RDX in for AC repair and they took the time and effort to fix the no working fan and rechecked. Discovered compressor clutch wasnt working correctly, replicating our issue. Completed job before promised. Surpassed our expectations. Mike and staff did a fantastic job!
Apr 5th, 2024

Oil change ,tire rotation and balance . great communication and super personal service after 40 years in the automotive business its great to find such a great company. Thank you Services: Tires, Tire rotations, Oil change
Apr 4th, 2024

The jury is still out regarding my experience with this business. First of all, the team is generally outstanding. Extremely professional and pleasant, and for the most part did a fantastic job of communicating with me. Really appreciated that they provided photos and videos of the problem areas. That said, there were a couple things that bugged me. The tire pressure warning light was one of the things I brought it in for. In the end, the system is working but the light remains on, which means Ill constantly have to check the tire pressure. I wasnt told that they couldnt figure that problem out until I circled back in after picking up the car. The airbag warning light is also on, and I was told it was a manufacturer recall. After checking with Audi, no such recall exists. Also, less than one week after I paid quite a bit of money for extensive repairs to the vehicle, it died on me in a parking lot. You can only imagine my frustration at that point! In the end they were able to figure out that it was a broken dipstick causing a vacuum leak. Since that time, the car has been running very well. In the end, I trust this group and recommend them. Its just that I spent quite a bit of money with them and want to give it some time before I upgrade the review to a 5.
Apr 8th, 2024