Graceland Estates by Maronda Homes

Maria is very helpful and knowledgeable
Sep 26th, 2023

We have been under contract with Maronda Homes in Thonotasassa, FL since last August. We were introduced to Laura Vanater, New Home Sales Consultant, while viewing the Livorno model home in Graceland Estates. The Phase 2 lots were all accounted for and we were on the wait list. The following week there was an available lot and Laura quickly reached out to us. From day one, Laura has been honest, professional, and transparent. She has been available to respond to our questions during our build process. We look forward to closing on our new home in the coming month.
Aug 18th, 2023

To our sales person Mrs Laura Vanater, welcome my family with the walk thru through the Livorno model home and and we were sold at first sight very professional and high class service . We are weeks from closing and its been a long journey almost a year of waiting. So thankful for your updates every week since construction started I highly recommend Maronda homes to anyone thats indeed of luxury living Service: Luxury home building
Apr 27th, 2023

The house comes with so many defects. The house was not ready even on the day of closing. We made mistake signing and thought the problems will be taken care of. The drywall had a hole and we were told that they will not remove cabinate to fix it. We compromised with them just filling it up with foam and close. Otherwise there may be pests hiding there. Now, my property lot has water ponding after the rain and we are told that because we chose this lot . They should not have sold this lot. The grading is bad and the water is collected and reached within 10 of my house and building supervisor lisa first said its 72 hour rule before they can do anything . When we asked for the document , then she said oh its 48 hours rule and water has to be within 10 of the house. . We took pictures and video and sent to her since water is so close, Her response to me was she has other works that needs to be done before day ends. She said her boss will call us which never happened. We feel like we are treated like trash after we signed the closing documents as we have to beg for everything . We spent so much money for the house and this is what we get. Very bad customer service . Most of my yard cant be used due to water collection after the rain and there is not route for water to exit. Its just the way they built it. Very very Poor planning and grading . Poor planning and non professional behavior.
Sep 28th, 2023

Laura has been such a pleasure to work with , very professional and always keeps us updated
Apr 10th, 2023