Berger Allied Moving & Storage

Oct 14th, 2023

Oct 5th, 2023

Sep 23rd, 2023

We would not use Berger-Allied again. It was the most chaotic "inventory control" you can imagine. The packers used one "Lot" number, while the movers/driver used a different "Lot" number -- both "Lot" stickers were the same color (blue), and when our belongings arrived at our new home, there were at least 30 boxes/items with the SAME NUMBERS! We still have NO idea if all of our boxes arrived at our new home. Also, just before the movers were leaving we realized that we were missing an expensive specialty extension ladder and my late mother's rocking chair (priceless to me!). They found the ladder buried at the back of the truck in someone else's order, and my late mother's rocking chair mixed with the belongings of other customer's items! Days later we realized that another piece of our furniture was still missing... never to be seen by our eyes again! I notified Berger Allied's customer service representative. She said she would share the information with her manager, but since then... crickets! I've spoken with their claims department, and have filed a claim -- the woman handling the calls in their claim department could use a great deal of training in customer service skills. How well they process claims handling is yet to be seen -- we paid $528 for their "Transit Valuation" insurance! In the interest of all fairness to others, we could not possibly recommend Berger-Allied to anyone. Just a word of advice... anytime you feel intimidated or experience incompetence from a moving company, please report them to the Department of Transportation. They are there to watch over dangerous and bad business activities of movers, and should be made aware of those businesses.
Sep 11th, 2023

Aug 28th, 2023