Shaka Jasper at Guaranteed Rate (NMLS #2219444)

Stay away from this place. After I paid for the appraisal and home inspection they are refusing to use my partime income on the application so I don't qualify for a loan. They told my realtor that my gf lost her job and wasn't true. Keep making excuses to prevent me from qualifying . Also they ask you 3 times for the same information they already have because they lack communication as a team. Very incompetent and unprofessional. Avoid at all cost. Have to start over again because of them.
Jun 19th, 2020

I HIGHLY recommend Jennifer Martinez and her team at Guaranteed Rate. They helped me every step of the way and made the process quick and simple. I thought I would run into delays when I told them I wanted to close in 2 weeks, but they made it happen! They are extremely professional, responsive, and just all around personable people. I would recommend them to anyone who will listen to me!
Mar 31st, 2020

Michelle Lewis is completely incompetent at her job. She is a horrible mortgage broker and I would highly recommend staying away from her and her team. Guaranteed Rate management would not return phone calls and did not seem to care about her work product and the fact that it almost caused 3 real estate deals to blow up. Careless mistakes were made by her. Stay away!
Mar 19th, 2020

I never worry about referring my customers to Jennifer Martinez and her team at Guaranteed Rate. They provide highly competitive rates and outstanding service. If you need a lender, you have come to the right place.
Aug 5th, 2019

Tommy and his Team are amazing, when I started the process of buying my first home I was very hesitant, Tommy kept me updated and informed and checked in on me. He was always a phone call, email or text away, even if it was 6 a.m. in the morning (lol). My first time home buying experience didn't go without a few bumbs/hurdles, which is expected, but Tommy and his team made it seems seamless. I cannot thank the team enough, big (((shoutouts)))) to Tommy, Jennifer, Marcy, Warren and the rest of the team!
May 28th, 2019