Geek Squad

big dev _{on Google}

Nov 29th, 2023

Told me things I already knew

Chris Rogers _{on Google}

Oct 18th, 2023

Just ran into Best Buy to replace my Samsung speakers that I bought unboxed. I got the lucky draw of getting Nate to help me with my issues. He was the man. Nice guy who knew exactly how to resolve. Give that guy his own store.

Corina Pelivan _{on Google}

Oct 5th, 2023

The worst company/location I ever experienced. Brought my computer because of the sound system issue, they tell me the reason is because Windows needs to be updated, I ask them to do what its needed just fix my sound system because I needed for school asap! I come back and they tell me that they couldnt fix my issue but they still have to charge me almost $300 because they updated my Windows system that I didnt even need it. I argued back and forth with the guy for a good 15min just going in the same circle, me telling him why are you charging me when you did not fix my issue and him looking like Im complete stupid saying but we updated your Windows system when I didnt ask for it!!!!!!!! I then ask for a manager to get involved and she was barely able to give me half of my money back. Comes to find out a year later that they signed me up for a yearly subscription and membership and almost got charged again $200 something also I get the email same day as the renewal, very convenient. while trying to cancel everything I even get charged for cancellation. Please save your money and never use Geek Squad ever!