Los Chapos Tacos

Apr 6th, 2024

A few years ago I would have given 5 stars but this place has really gone downhill. They increased prices while decreasing the portion sizes. You get about half of what you used to get, but you spend more money for it. The service is absolutely horrendous. The girls that used to work there were really sweet and friendly but the ones now are rude and lazy. They will just stand there staring off into space or texting on their phones while you are waiting for service or for them to make you a drink. They bring you the wrong meal and make you wait over a half an hour for yours then it comes out cold. My husband ordered a drink and stood in the lobby to wait. The girl who was supposed to prepare his drink stood there for over 20 minutes, messing around and chuckling to herself when he appeared to be frustrated, like it was funny to her. He had to ask someone else where his drink was then she prepared it in under 2 minutes. Good food will only get you so far if the service is this horrible. They also blast the music so loud you can't hear anything and have to shout when talking. All of the tables were dirty and instead of cleaning them I saw the girls wiping off the crumbs with their hands and leaving it at that. It was not that busy so there was no excuse for the behavior. They clearly don't care about their customers, cleanliness, or the experience customers have. Again I love the food but with the games they are playing and how rude they are it makes me not want to support their business.
Apr 6th, 2024

Great food!
Apr 3rd, 2024

This place is very cute, clean, delicious, etc.! The staff is very friendly. The atmosphere was great. The staff are very clean with the place. Prices are good. I had the 2 birria tacos order. The taste was good although I wished the order had at least three tacos, the tacos were pretty stuffed. The mango drink was good and so as the caramel flan. Will definitely come again!
Apr 3rd, 2024

The food was delish! Will return the next time I visit Tampa.
Apr 2nd, 2024