BayCare Medical Group Primary Care (New Tampa)

Office staff is incompetent and refuse to take accountability when they mess up. I scheduled an appointment when I got there they told me I needed a new patient appointment I asked why couldn't they see that when they scheduled the appointment, no answer. A new patient appointment was a couple months out so I left the office without making an appointment. Over 2 weeks later I get a call about appointments and the office personnel telling me I had trouble with my insurance and I was late to the appointment as the reasons, I explained to her neither reason was true. She then asked me about scheduling another appointment, again months away. At this point I don't trust them with my care if they can lie so easily.
Dec 20th, 2023

I am Extremely Thankful for the receptionist and my Doctor!
Dec 6th, 2023

After 90 minutes waiting to be seen in the exam room I asked when is the doctor going to see me they said next, same answer they kept on giving me for one and a half hour. After that I saw the doctor in the hallway and I told her I have been sitting in the exam room for 90 minutes and why no one can tell me how long do I need to wait she threatened me that she will call the authorities and accused me of shouting at her. I then left and I am filling a complaint against them. If you really care about your health do NOT go to this location and now I know why this location has very bad ratings.
Dec 1st, 2023

Dr. Eugene-Pratt is incredible. She really took her time to get to know me and we set up a great game plan to keep my health on the right track. Its hard to find a practitioner who seems to really value your time and your health these days. Cant say enough amazing things about her :)
Nov 2nd, 2023

The doctor was nice enough but was only interested in prescribing medication rather than pushing diet and exercise when my BP was elevated. I begin eating more veggies and fruit. I developed a consistent workout schedule and lost 12 pounds. My BP went back to normal. I now have a PCP who encourages healthy eating and doesnt go immediately to prescribing a drug which has side effects.
Oct 5th, 2023