Amscot - The Money Superstore

To the girl working today , thank you for your kindness , I was having a horrible day and u went out if ur way to make my day alittle less bad. I hope you keep spreading kindness it really matters
Jun 20th, 2023

My 1st time ever walking into Amscot because I needed a document notarized Ms. Lilibeth, probably a supervisor/trainer because she looked like she was training other associates (I might add, teaching poor customer service)... She said the fee $10 needs to be in cash. I said to her "that's weird, why ONLY CASH? in my country the cash goes right into their pocket?" She then told me that I need to "whatch what I say and how I speak to people, why would I put the cash in my pocket?" She was very confrontational and I simply said, "hey, its my 1st time ever walking into this place, I was just curious". I will never go there again she spoke to me like I was a child, Apparently Amscot will cash a check for thousands of dollars, but will not accept a debt card??? That is the policy folks, its how they minimize their risk. Make a note of that. Lilibeth had one opportunity to impress me as current and future customer, but instead made me an example of terrible service for others to see and repeat. I should send Amscot a fee for my service. Because this lady is turning away more customers than you know. She needs retraining to understand what shes forgotten.
Nov 7th, 2022

Everyone is professional and helpful
Jul 5th, 2022

The ladies that work there know exactly what they are doing and are efficient at their job. It was an overall pleasant experience when I went there a few weeks ago.
Apr 21st, 2022

Worst service ever! Worst notary!
Oct 9th, 2021