Jerry Ulm Chrysler Dodge Jeep RAM

I used to really enjoy the service department here but the last few times Ive driven there Ive called first and told the wait is an hour or so. Upon arriving today Cars were bottlenecked trying to get to the service garage. When I made it I was told it would take 3-4 hours for an Mopar oil change. This has happened twice and I will not be returning.
Aug 3rd, 2022

To busy "don't have time to take time to help costumer.
Aug 3rd, 2022

Scam of a service department brought in working car pushed 3k in repairs with still no working car. Refuses to answer phones sends out text messages and website messages rather than explaining the problem. Oh and 3 days to complete work 2 weeks later. Scam if you dont have a warranty.
Jul 30th, 2022

Jul 30th, 2022

(Translated by Google) They steal your Money, I went because I had problems with the engine and they told me that they had to do some maintenance for the miles on the truck, and when he paid and I see the receipt I see that they charged me for the brakes and the brake fluid, and that I I did it in January, how can that be possible, they are thieves, I do not recommend them, be careful when you go to do service (Original) Ellos te roban el Dinero ,yo fui porque tena problemas con el motor y me dijeron que haba que hacer unos mantenimientos por las millas de la camioneta,y cuando pag y veo el recibo veo que me cobraron por los frenos y el fluido del freno ,y eso yo lo hice en enero ,como puede ser posible eso ,son unos ladrones no los recomiendo tengan cuidado cuando vallan hacer servicio
Jul 31st, 2022