Minute Maids House Cleaning

Hi Matt!Wow, your review just made our day sparkle a little brighter! 🌟 We're thrilled to hear that you had a great experience with us and that Jonathan guided you through the booking process like a scheduling wizard! ✨Switching from bi-weekly to weekly cleans? Now, that's what we call a clean sweep of satisfaction! 💫 We're delighted to be your go to cleaners and appreciate you recommending us. If your home could talk, we're pretty sure it would be saying, "Thanks for making me shine!"Looking forward to keeping your place spick and span on the regular. Cheers to a sparkling clean home and a happy customer like you! 🏡✨Warmest regards,The Minute Maids Team

Hi Jeff,Thank you so much for taking the time to leave us a 5 star review! We’re thrilled to hear that you were impressed with our attention to detail. 😊Our hardworking crew is dedicated to making sure every nook and cranny is spotless, even tackling those stubborn stains that seem impossible to remove. We’re delighted that we could exceed your expectations!Being professional is at the core of what we do, and we’re glad it shone through during our service. Your place looking great again is music to our ears! 🎶Thanks again for choosing our house cleaning services. If you ever need anything in the future, don’t hesitate to reach out. We’re here to keep your space sparkling!Warm regards,The Minute Maids Team

Thank you so much, Brian! 🌟 We're thrilled to hear that you were pleased with our house cleaning service. Providing excellent communication and top notch customer service is our priority, and I’m glad we met your expectations. If you ever need our services again, don’t hesitate to reach out. Have a wonderful day! 😊🏡

Hey Nathan,Fist bump for that awesome 5 star review! Hearing we made your new digs sparkle more than a disco ball before you moved in makes the whole team do a happy dance. We know starting fresh in a new place is exciting, and getting the cleaning out of the way lets you focus on the fun stuff (like unpacking pizza boxes, am I right?). And thanks for the shoutout on the "fist price"! We work hard to keep our cleanings top notch without breaking the bank, so knowing we hit the sweet spot makes us cheer. Seriously, thanks again for choosing us and sharing your experience. If the cleaning bug ever bites again, whether it's a regular thing or just a one time blitz, we're always here to lend a hand (or a vacuum!). Remember, returning customers get special deals, so don't be a stranger! Wishing you all the best in your new home,The Minute Maids Team

Dear Seymour, Thank you for taking the time to leave a review, and we are happy to hear you had a satisfactory experience with our service initially. We want to express our gratitude for choosing our house cleaning services, and we genuinely appreciate the opportunity to address your concerns.However, we are sincerely sorry to learn about the challenges you faced during your second appointment. Upon reviewing the details of your feedback, we want to clarify a few inaccuracies in your review and we want to provide clarity on the unfortunate circumstances that led to the less-than-ideal experience. We value consistency, and the "run-around" you mentioned was due to unforeseen circumstances that we sincerely apologize for:The cleaner assigned to your home encountered car issues on the scheduled day, and despite our best efforts, we were unable to secure a replacement on such short notice, prompting a rescheduling for the next day. When the cleaner arrived the next day, they completed a significant portion of the cleaning. However, as a courtesy, they stopped at a reasonable time to not be at your home too late and informed your wife, respecting the boundaries of a residence.Unfortunately, the following day, our cleaner needed to attend to a sudden family emergency due to their son's injury, making it impossible to finish your cleaning. We understand this was inconvenient and apologize for the unforeseen disruption.Following this disruption, we called you to apologize and offered to send another cleaner the same day to finish the job. We said we would call you back to confirm everything. However, despite calling you 8 times, texting, and emailing we were unable to reach you for confirmation and access to your home. Regarding the charged amount, it accurately reflects the cleaning completed based on our initial discussion with you and time spent. We understand your concern, but due to the circumstances, this charge was accurate and fair.We take pride in providing reliable and consistent service, and we deeply regret that unforeseen events impacted your experience. We assure you that we did everything within our control to rectify the situation, including attempting to reach you multiple times.Despite the challenges, our ultimate goal is your satisfaction, and we would be grateful for the opportunity to make amends. Please contact us at 813-212-3484 at your earliest convenience so that we can discuss a suitable resolution and address any remaining concerns.Kind regards,The Minute Maids House Cleaning Team