U-Pack

Great experience using this service to move my mom from Texas to Michigan! Communication was great. Staff were professional and went above and beyond in stopping by to unlock the container when we forgot to add items. Highly recommend using them for your moving needs!
Jun 26th, 2023

Upack was simply awesome. We needed a service fast after another told us they couldnt do it after having our reservation for 2 weeks. Their customer service went above and beyond to make it happen. Drivers and local terminal communication were great. I hope to not move again but I know who to call if need. Highly recommend!!
Nov 25th, 2022

I questioned if I wanted to write a review or just call it a loss, but decided to just write it anyways and save someone the loss if I could. I want to start with saying the customer service is wonderful and the reason we went with UPAK and storage in the first place. After reading some reviews we made sure to ask some questions about where the packs were stored. Cause we knew we were going to store them for a few months. Might I add it is 150 a pod a month. So we paid 450 a month for just storage. We were definitely lied to. As many things had burns in them from the hot metal that clearly sat in the sun, mold and plenty of moisture on all of our furniture, along with huge army ants and roaches. They also clearly are not gentle with the pods once they are out of your sight. Because we had a tool box that was sitting on the ground that had gotten folded in, 2 tvs broke, and much more. UPAK was not the most expensive but by no means cheap either and to have our stuff ruined the way it was is just sad and wrong. I would never recommend them and hope they change for the sake of their business.
Aug 24th, 2022

Jan 21st, 2022

Had my pod here for months and I have been charged $150 each month. I finally ask for delivery and get nothing from them. Call 2 days before my delivery for confirmation and am told some machine is broken and I won't get my stuff on my delivery date (that I scheduled weeks ago). Why didn't I get notified by them? Why was no one going to tell me? Why don't they have back ups for crucial machineries? I have work. I can just take off any day when I scheduled it for a specific day. I want my stuff back. I am so upset and I have no idea what kind of state my items are in.
Nov 25th, 2021