TMH Physician Partners - Primary Care in Southwood

Called the office saying I was sick and need medicine sent to the pharmacy but they said it wasnt possible without being seen and they dont have any availability. This is completely unreasonable. Absolute trash service.
Mar 6th, 2024

I started at the facility around 6 years ago while Dr. Standridge, Claire, Tal was practicing and it was always a great experience. We were treated like family and felt heard and seen. Since he has left, its literally been one of the worst offices I've been too.. that is if you can even get an appointment. The negligence is so apparent and the lack of care is as well. I've had to leave 5 voicemails and call consistently for 3 months just to schedule an appointment. No one ever picked the phone up or returned my voicemails. My daughter had a severe health issue that they sent her to get a MRI for. They still to this day, a year later have never called with the results. We had to end up going to the ER for care. We had an appointment today and I called 30 mins prior to let them know I was running 10-15 mins late and was told that would be fine. I unload my 3 kids after driving an hour to the appt just to be met with nasty attitudes, nurses eating popcorn, and talking negatively about the fact that I was 15 mins late. The call center did not make a note of my call so I was turned away and not seen. Dr Aaron said that they would not see me due to having another patient in the room. It was very disheartening. Believe the reviews for what they are, and I would recommend taking the time to research other options before choosing to come here for your care. You won't be treated like a patient and you most definitely won't be seen quickly. I will say that the only saving grace for this office space is the urgent care next door. Tal currently works here and It has some of the sweetest staff and makes you feel cared for they will get you in very quickly. 10/10 recommend them.
Feb 18th, 2024

This place is unbelievable. I have been waiting over two weeks to get seen by the rheumatologist. I am 21 years old with a positive ANA as well as being in extreme pain day in and out. I am too young to be having these issues. I am so upset that if you have a referral. You HAVE TO WAIT ALMOST THREE MONTHS TO GET SEEN. I am a healthcare worker and I always work fast to ensure that my patients get the best care. This is unacceptable and I am being put through so much pain just to be seen. DO NOT COME HERE IF YOU NEED HELP.
Jan 28th, 2024

Im am so thankful I was able to find this office. Dr. Baggs and all his staff have been so kind and professional ever since the first call to schedule and office visit. Dr. Baggs and all of his staff gave myself and my husband peace of mind trusting them with our childs health. All staff takes their time to listen to any concerns I have, and are taken seriously. I cant thank this office enough.
Jan 27th, 2024

Friendly staff and caring doctors. Ive never had an issue with them; they remind me of appointments and are very flexible with scheduling.
Dec 19th, 2023