Starbucks

In the past couple of years this Starbucks has gone downhill. The wait times are frequently 10-15 minutes on busy mornings and I've had my drink stolen from the mobile order pickup three times. (The staff is always quite friendly about remaking my drink, but I inevitably lose time in the morning when this happens.) I do still find the staff to be very friendly and cheerful, despite the hectic atmosphere.
Apr 5th, 2024

Went in this morning to pick up a delivery order. There were three ladies working. The first time they packaged the order and forgot to put the second drink inside, i literally had to go back inside and it was just sitting behind the counter. That's fine . mistakes happen...went in a hour later to pick up another delivery and was ignored. They were mainly flirting with the men customers and having so much conversation no one asked me the name for the order, i literally stood there and was looked over for about 10 minutes as mainly this one girl kept saying she was the girlfriend of the men customers that was there. I saw my order sitting behind the counter , it only had to be packaged. But i was looked all over. Just standing right there in front of the counter. Finally i had to interrupt and ask if they had the order name and she goes "yea" and packaged it. She just sat it up on the counter while looking down. But i noticed any time she handed off the orders to the customers, she was more acknowledging and even calling them sweetie and baby. Poor service towards the delivery person i guess. Just because im delivering, im making money just like them and also i still have to deliver to the customers who ordered because they spent their money just like the customers inside the store. It was just weird. I love when that one little guy with the very distinctive voice works. He's nice to the customers and the delivery drivers. He make sure he acknowledge everyone. He's very efficient and courteous to EVERYONE. He multi-task very good. Edited : went back in the other day to pick up a delivery order. The young lady that always have the different hair colors, this time its pink. She greets me, i gave her the order name then she says they have to package it. Then proceeds to make every order and ignore me. I waited for a good while. Once i stood up and went to the counter, the other young lady assisted me and all she had to do was put the green sticker on the bags...thats it, then she handed em to me. So my order was READY the whole time. Mind you, this is not the first time the girl with the dyed hair has done this... another time my order was ready but she cleared out the store before giving me my order. So i do understand.
Mar 28th, 2024

Mar 25th, 2024

Very professional experience Very friendly Very helpful
Mar 24th, 2024

This is a very nice starbucks. Not as many seats outside as the one on Fred George North monroe. However this Starbucks is quite similar on the inside atmosphere. Employees are nice. They're not as many employees as the one on North monroe. It's a little more quaint also. I had a good experience here and would possibly recommend it to my friends and family.
Mar 24th, 2024