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      Grand Beach Hotel Surfside

      ( 2415 Reviews )

      Grand Beach Hotel Surfside
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      Chamber Rating

      4.1 - (2415 reviews)
      1473
      385
      131
      88
      338
      Read Our 2415 Reviews

      Chamber Rating

      4.1 - (2415 reviews)
      1473
      385
      131
      88
      338
      › ‹
      • Simi Fuchs

        Rooms: Rooms are not bad, but definitely not well maintained. The sofa had awful stains (looked like blood. We asked room service to clean it, they never did) Walkability: Amazing location, close to many eateries and shops
        Apr 10th, 2024

      • Zachary Mannes

        Fantastic stay, beautiful room with stunning views. Great proximity to some of the best FL Kosher food. Amazing service by all staff! Rooms: Very spacious with extra bath and nice verandas. Walkability: On the same block with all of the best Kosher restaurants: Harbour Grill, Street Kitchen, 26Tapas, Rustico...
        Apr 8th, 2024

      • Josh Streit

        Difficult to replicate the combination of beach access, pool, and walking distance to many restaurants.
        Apr 7th, 2024

      • Eve Dadon

        I am not one to leave reviews, however i felt the need to write about my experience because i left this place so disappointed and angry. The day we arrived for my friends birthday we decided to upgrade the room to an ocean front view , paying top dollar for a room for two ppl assuming i am going to have an amazing experience . The room nothing special besides for the view. I went to take a shower because i was freezing and in the middle of my shower while i had scentless soap on my body basically leaving me still feeling dirty after a long day at the beach the water turned cold !!! I was livid ! There was only one uncozy robe in the room that was reserved for two people. No slippers. The sink in the bathroom was clogged. The shower glass door was dirty. Soap had no scent not in the shampoo conditioner body wash or lotion - had to write this one again ! The pillows are hard and huge we did not sleep well at all ! At least have a few different options of pillows. We ordered room service, food arrived cold and did not taste good at all! The staff was not pleasant felt like i owed them something. Valet guys are the only good thing about this hotel ! They made us feel welcomed. No background music at the adults only pool. The vibe was completely dull and boring. No vibe! The bar at the adult pool was closed at 2 PM. They provide you with cards to make sure you return their ugly pink towels. Discolored ugly stained pink towels. You pay $800 a night and they are concerned about towel theft ! Anyways, go somewhere else Not worth the money! And please dont write me a generic apology. I do not need it. I will not be back.
        Apr 6th, 2024

      • Alberto Debandi

        Attention can improve a lot!! Rooms: Good!! Walkability: Very nice places to walk nearby
        Apr 5th, 2024

      Read Our 2415 Reviews

      About
      Grand Beach Hotel Surfside

      Grand Beach Hotel Surfside is located at 9449 Collins Ave in Surfside, Florida 33154. Grand Beach Hotel Surfside can be contacted via phone at 305-534-8666 for pricing, hours and directions.

      Contact Info

      Payment Methods

      • Cash

      Questions & Answers

      Q What is the phone number for Grand Beach Hotel Surfside?

      A The phone number for Grand Beach Hotel Surfside is: 305-534-8666.

      Q Where is Grand Beach Hotel Surfside located?

      A Grand Beach Hotel Surfside is located at 9449 Collins Ave, Surfside, FL 33154

      Q What is the internet address for Grand Beach Hotel Surfside?

      A The website (URL) for Grand Beach Hotel Surfside is: https://www.grandbeachhotel.com/hotels/surfside?utm_source=google-local&utm_medium=organic&utm_campaign=gmb_east

      Q How is Grand Beach Hotel Surfside rated?

      A Grand Beach Hotel Surfside has a 4.1 Star Rating from 2415 reviewers.

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      Ratings and Reviews
      Grand Beach Hotel Surfside

      Overall Rating

      Overall Rating
      ( 2415 Reviews )
      1473
      385
      131
      88
      338
      Write a Review

      Simi Fuchs on Google

      image Rooms: Rooms are not bad, but definitely not well maintained. The sofa had awful stains (looked like blood. We asked room service to clean it, they never did)
      Walkability: Amazing location, close to many eateries and shops

      Zachary Mannes on Google

      image Fantastic stay, beautiful room with stunning views. Great proximity to some of the best FL Kosher food. Amazing service by all staff!
      Rooms: Very spacious with extra bath and nice verandas.
      Walkability: On the same block with all of the best Kosher restaurants: Harbour Grill, Street Kitchen, 26Tapas, Rustico...

      Business Response on Google Apr 8th, 2024
      Dear Zachary Mannes, thank you for posting a superb review of your stay at the Grand Beach Hotel Surfside. We are thrilled to hear that your onsite experience was everything you had hoped for- from the beautiful guest rooms with stunning views to the amazingly convenient hotel beachfront location. What means the most to us is knowing that you felt well cared for by our team of service professionals who helped create an outstanding experience during your time with us. We're honored that you chose to stay with us during your vacation and we hope to host you in the future for more great memories.

      Josh Streit on Google

      image Difficult to replicate the combination of beach access, pool, and walking distance to many restaurants.

      Business Response on Google Apr 7th, 2024
      Dear Josh Streit, we would like to express our gratitude for your kind rating of the Grand Beach Hotel Surfside. We work hard to make each and every guest's stay special and satisfying and to know we have achieved this in the duration of your recent visit is truly rewarding. We hope you will enjoy your next visit to property as well and would like to thank you for your review.

      Eve Dadon on Google

      image I am not one to leave reviews, however i felt the need to write about my experience because i left this place so disappointed and angry.
      The day we arrived for my friends birthday we decided to upgrade the room to an ocean front view , paying top dollar for a room for two ppl assuming i am going to have an amazing experience .
      The room nothing special besides for the view. I went to take a shower because i was freezing and in the middle of my shower while i had scentless soap on my body basically leaving me still feeling dirty after a long day at the beach the water turned cold !!! I was livid ! There was only one uncozy robe in the room that was reserved for two people. No slippers. The sink in the bathroom was clogged. The shower glass door was dirty.
      Soap had no scent not in the shampoo conditioner body wash or lotion - had to write this one again !
      The pillows are hard and huge we did not sleep well at all ! At least have a few different options of pillows.
      We ordered room service, food arrived cold and did not taste good at all!
      The staff was not pleasant felt like i owed them something.
      Valet guys are the only good thing about this hotel ! They made us feel welcomed.
      No background music at the adults only pool. The vibe was completely dull and boring. No vibe!
      The bar at the adult pool was closed at 2 PM.
      They provide you with cards to make sure you return their ugly pink towels. Discolored ugly stained pink towels. You pay $800 a night and they are concerned about towel theft !
      Anyways, go somewhere else Not worth the money!
      And please dont write me a generic apology. I do not need it. I will not be back.

      Business Response on Google Apr 7th, 2024
      Dear Eve Dadon, thank you for taking the time to express your valued feedback through this channel. It is to our deep regret to learn about the less than favorable experience you encountered recently and hope you can believe us, when we say it is not reflective of the standards, which we pride ourselves with or strive to maintain at the hotel. We would definitely like to further look into any matter of concern and would thus like to suggest that you reach out to us directly at your convenience with your reservation details. We can be reached via email at [email protected] you and we hope to hear from you soon.

      Alberto Debandi on Google

      image Attention can improve a lot!!
      Rooms: Good!!
      Walkability: Very nice places to walk nearby

      Business Response on Google Apr 7th, 2024
      Dear Alberto Debandi, we appreciate you staying with us and your review of the hotel. We are pleased to read you have spent an overall joyful vacation on property. It is our understanding you had higher expectations with regards to staff service, so please accept our most sincere apologies, if we fell below expectations in this particular aspect of your visit. You may rest assured that our team will be looking into the constructive feedback you have extended in your review, so we may further improve the quality of service we deliver. We aim to provide our guests with the highest standards of comfort and service and we hope that you will allow us an opportunity to exceed your expectations in the future.
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      Overall Rating

      Overall Rating
      ( 2415 Reviews )
      1473
      385
      131
      88
      338

      Write a Review

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