Chesaco RV - Stuart

Beware of FL Outdoors for service. If we could give a negative it would be -100. We brought our RV in Oct 2, 2022 for a water leak to the lift area from the hail storm. It is practically brand new bought off the lot from Mesa RV few years earlier. Hence all else is in tip top shape. After multiple management changes and several months of excuses we waited and waited for repairs. At the end of 6 months then 8 months then 12 months of poor workmanship, turnovers we inspected our rv to find the generator, batteries do not work, have not been charged over 6 months, so the pull out wont slide out and FL Outdoors doesnt want to claim or repair it. Today they said the company is bought out and is charging us $50.00 a day for storage!!!!!! Our ins co says if we take it off the lot we take responsibility. The only time FL outdoors called was for another check from ins. They received over $30,000 from our Ins directly we notified the ins. they stopped further payments. This has been a nightmare we havent been able to travel with out RV. A hearing is coming up with the state. Praying
Dec 29th, 2023

We are not happy at all with the service we received - still not satisfied with the seat installation after having it there twice. We will go elsewhere!
Nov 9th, 2023

I am highly disappointed with the poor service I am receiving from this dealer. I purchased my second brand new 5th wheel from them. Now, due to improper installation and them not honoring their warranty they sold me, I am going to have no choice but to sue them for a lemon. I went 20 days without them even communicating with me as a customer. They never call back. They treat me like Im a bum. Well, we will see who is laughing at the end of the day when they have to pay my lawyer and buy back the rv. Before I go to the extent of suing, I have already spoken to a news reporter who is going to air a story on them and how badly I am being treated. Meet with the reporter this Thursday. Good luck Florida Outdooors. The rain is coming.
Nov 6th, 2023

Tried to develop a relationship and failed . Paid Premium for repairs , tipped cash and very disappointed. I knew something was up when they couldn't figure out my fuel gauge . Literally couldn't be a simpler set up . Paid twice for roof repairs and was told I "would be good for at least a year ". The next day went to a local 5 star RV shop because they went from 20 hours of labor on my roof to 35 so what could a second opinion hurt ? The guy went on my roof and was holding up my membrane that wasn't attached in multiple places. I must repeat this was the next day and 3 miles down the road . Just sick I spent my money here and not a local shop that deserves it .
Nov 4th, 2023

I took my fifth wheel trailer into Florida outdoors to have some severe hail damage repair done. They did a thorough evaluation of the damage and submitted a claim to my insurance company. Although there was a couple of missteps in ordering parts, they finally received the right parts and completed the repair. I was very satisfied with the quality of work that was done. The service and parts department worked diligently to make sure everything was done right and I was very satisfied with the outcome.
Oct 28th, 2023