U-Haul Storage of Spring Hill on Mariner

Allie Keelin _{on Google}

Jan 14th, 2024

They were awesome No complaints at all!

Bruce Garbe _{on Google}

Sep 22nd, 2023

I went to this U Haul facility to refill my propane tank at 10 AM on a Tuesday. There was a sign in door glass stating it was closed and to go to U Haul facility on Cortez Blvd Brooksville Florida. This is the second time
I have been here after 9 AM and they were closed. Stop wasting my time.

David Seiwert _{on Google}

Jun 10th, 2023

I was visiting in Spring Hill Florida and needed a van to pick up a piece of furniture. I looked up uHaul to see that they had several locations near me. I called the one closest to me and when someone answer, I asked if they were at a call center. She said yes. To note all the persons that I spoke at the call center were very good and helpful. The first call took my information and sent the app to me. She arranged that I pick up the vehicle at a Uhaul location near me. The app did not work everytime that I used it. So I am ruling out user error. The information that I added did not keep. I went to the location to pick up the vehicle at the appropriate time. No one was at the location. I called the customer service number and was told that your system information did not have that this was a vacant location and not set up for picking up a vehicle by the customer. I was informed that someone would be there in fifteen minutes. I was given a new link by the customer service person to set up my vehicle rental with my personal information. This link did work. During the time I waited, I was able to input my information. A person did arrive about 25 minutes later. A little late. I did expect this. He apologized. He then had to take all my personal information again since the app did not work. So one hour and fifteen minutes after my supposed time to pick up the vehicle I was given the keys to the van. I was able to get what I needed. When I went to return the van, I was told to use the app to check the vehicle out. The app did not work. I needed to make a call to customer service who helped me check out. This person was very good as well.
Will I use uHaul in the future, probably not. If you are going to rent vehicles without humans, Your app, your system needs major work.

Angelic - Lady Powerhouse Solutions _{on Google}

Jun 1st, 2023

Safe, clean, easily accessible.