The Sprout Academy - Seminole

that girll _{on Google}

Aug 23rd, 2023

I use to go to this school but it was called ac kids

Laura Swido _{on Google}

Aug 2nd, 2023

Love this school have and will continue to bring all my children here for their early learning education !! Everyone has always been nothing short of amazing with my children - best of all was her younger twos teacher Ciara !!! You could tell she honestly loves her job and all her students !!!

Jess Littrell _{on Google}

Jan 28th, 2024

ORGINAL REVIEW
I do not recommend their infant room. Had a terrible experience. The owner refused to take accountability and was very unprofessional. Staff (lots of different faces) that covers the infant room when they are short staffed or do not have coverage do not typically work with infants and due to lack of training my baby had to suffer. Lack of communication, training, compassion, common sense and professionalism which is very much needed when working with infants and children.
Response from the owner3 hours ago
Jess, please be honest and accurate with your reviews when you are trying to hurt a small business. There is no lack of training whatsoever with our staff. All of our staff meet the state of FL standards and exceed that. No idea what you are talking about with that. You were there 3 days and completely unreasonable. We do not administer medications as you asked - sorry. There was no lack of communication, compassion, common sense, or professionalism whatsoever. Just upset you had to abide by the rules and policies... best of luck to the next preschool that has you!
I am 100% honest with my reviews. And just as I reviewed owner refuses to take accountability reflects in your response. My daughter left your facility with a terrible rash and we were informed by your manager to sign the appropriate form with directions for our generic Desitin the next moring so that it may be applied. The following morning we went in with the cream and asked for the form so that it may be applied (followed policies and procedures) your staff that was covering the infant room said she never heard of such form but that if we had the cream they will use it. To ensure that we did our part we wrote the instructions on the sheet provided in your binder at the entrance of infant room. The cream was never used and caused her to get worse and caused her lots of pain. Im still not understanding why you cant take accountability and accept that your staff member did not have the proper training or else that would have never occurred. I am doing my part and reviewing honestly so no other parent goes through this whether that be opening your eyes and training now or the next family that wants proper care takes precaution with using your facility.