Show Nails & Spa

I typically dont write reviews but after the experience I had in this salon today I needed to at least let others know. I just moved to the downtown area and found this shop via google. I visited the shop three times seeing Grace all three times (because she got great reviews) and Wilson once (although he did not do a great job with the nail fix I had last week and I didnt even say anything). On this last trip in I mentioned that my nails were separating from the dip powder and asked if she could place more product there to ensure that they would last the two weeks. I was polite and honestly didnt even think twice about and let her complete my service. They came out great. When I went to rebook at the end of the service she told me I could book with another tech but she couldnt see me because she was too busy. I asked what had changed. She just kept repeating that she was busy and worked too hard. Obviously upset I had questioned her work. She was very rude and made me feel awful. I have never felt this way in any nail shop and I cant believe that she would treat any customer this way, let alone someone who tips well and would never miss an appointment. Also someone new into townwhat an awful impression. I certainly wasnt telling her how to do her job just what I needed adjusted to justify the cost of my service and having it done correctly. Of course I wont be returning, and I hope that she doesnt treat anyone else this way again. Too bad because I love to support local but will find another place to spend my money. And hopefully get better customer service.
Apr 3rd, 2024

Absolutely love this place, Im very particular about people doing my nails and coming from Jersey I couldnt find any place that treated my nails as kind as up east until I found this location, they dont destroy your nails when you choose to do gel color compare to other nail salons Ive tried around here. They are always the sweetest and never mess around when it comes to your appt. I also love there peaceful music and videos they play. Truly a moment of tranquility from my very busy life. Super grateful I found this place and this will remain my go to spot! 10/10 recommend this location!
Mar 7th, 2024

Grace is the best, and I will never go anyplace else.
Mar 3rd, 2024

The male tech who did my nail fill was so unprofessional . He slammed my hands on the table . I truly felt abused!!!! Costumer be aware !!!!!! He also burned my nail from over taking the drill even though I told him it was hurting he ignores my pain and request. Worse experience with a nail spa in my life !
Feb 29th, 2024

It is very relaxing and clean in this space. There is usually some good classical duo playing on the tv for ambiance, and big massaging chairs ready to roll and vibrate as you get pampered. I get a basic pedicure, which is priced very reasonably, from Grace. She is very detail oriented - and my toes always look amazing when she is done. I recommend them.
Feb 14th, 2024