PNC Bank

They have a bunch of very inexperienced, and difficult employees at this branch. my 92-year-old mother was trying to cash her check, and the teller said it was written improperly. When I asked to speak to the manager, she told me I would have to wait at least 15 minutes to do that. I then proceeded to another PNC branch where I was treated professionally and the check was cashed without any incident I do not recommend this bank.
Nov 27th, 2023

Took time off from work to come in and change my name on my bank account since I recently got married. Got at the bank at 4.40pm. Shouldnt be a big deal. Was told I need to make an appointment because everybody that can help me are busy. Will never be coming back
Oct 29th, 2023

The wait is absolutely ridiculous at the outdoor lanes. Spent over 20 minutes waiting.
Mar 27th, 2023

Had an appointment Monday 9 am on 1/2/23 only to find branch closed
Feb 2nd, 2023

We went to this branch on Fruitville Rd. to open a business checking account. We were greeted as soon as we walked in by a teller. Theresa took us to her office to start the process. She was very friendly, helpful, and seemed to genuinely care. She was not the person who does business accounts so she passed us over to another lady who usually works at the Siesta branch. Madeana was also super nice, and she helped us get our account set up quickly. She explained all of the services available as well. I opened an account at Chase not too long ago and it was over a 4 hour process. Now I'm thinking about switching all of our accounts over to PNC.
Dec 9th, 2022