San Mateo Estates

Jun 16th, 2023

May 16th, 2023

Sep 12th, 2022

Sadly, this location has seemingly given up on all but price increases. When I made the decision to move to San Mateo Estates was because of price and amenities. As I was signing in to the park, I was notified of a substantial price change across the entire campground. Roughly 30% or more as I recall.  Shortly after that, both cable/satellite tv went out and so did their wifi.  Very little has been done to correct either. When I contacted Lori in the office, she stated that nobody was willing to come out to fix it due to the pandemic. That doesn't account for them paying their vendor for cable/sat AND wifi but the end user cannot use. Couple that with the water or electricity being off multiple times per month with no explanation. Don't try calling these events in to the office as they won't be taking your call, nor replying to your voice messages.  I have personally requested a copy of my monthly statement for my records but I have never received such after several months. To say the least, I am frustrated with the lack of care and compassion when it comes to customer service and if I can find suitable affordable arrangements near by, I will be leaving like so many others have already done.
Aug 5th, 2022

Well kept park , quite. Wish the sites weren't so close together. Front desk lady was nice.
Jun 26th, 2022