Beacon at Arbours

Its unfortunate to see so many negative reviews, Under this new management, my husband and I have had a great move in experience. The response time amongst the leasing team was very adequate (within the end of the day). Im so happy to be starting my family in my new town house!
Jan 24th, 2024

Jan 17th, 2024

While everything started out well things changed quickly after it was discover out waste water pipe had been buried in the front yard. With no where to go the water began backing up in our downstairs toilet . After several call and emails to on site management we reached out to the property managers Westdale Property Mgt in Texas. Not liking this the onsite management became hostile and unfortunately turned down our original request for a lease change by one month that we had made unfortunately verbally when the relationship was copacetic. The manager also made an untrue potentially illegal statement about my husband. Now all this time we are including the property manager Westdale Mgt in all correspondence and they are also not responding to our ongoing plumbing plight that has left us unable to use water inside our unit. We now have to reach out to the State of Florida Code Violation office to report them. Finally after 14 days of no water (i.e no shower, no laundry and only periodic trips to toilet where we had to keep all paper in trash and could not flush) the pipe was repaired. To the date of this review January 19th the managers onsite and Westdale Property never reached out to apologize for our issue or offer any accommodation including our original request for a one month lease shortage stating "the request for lease change had been longer than two weeks" but not acknowledging we had been preoccupied with other issues i.e the plumbing.
Jan 14th, 2024

Jan 13th, 2024

Dec 24th, 2023