NAPA Auto Parts - Performance

Mar 25th, 2024

Today my wife and i did two orders for in store pick up. Upon arrival to the store we were informed the part for first order was still not available although it was supposed to be available to us today. What makes matters worse is that they did not have any of the parts from the second order and as a result had to send us to another store. We were also informed they would take 3 to 5 days to refund the purchase they could not pocess. To make matters worse we find out that we may not even get the part that they could provide until tomorrow morning at 10am "depending on which shuttle the part was on", which is well after the appointment we have to get our car serviced. Meaning we are not only missing money we need for repairs, we are going to be forced to be without our car until we can get scheduled for the repairs again. This is our first time doing busniess with NAPA and it has been a struggle to say the least.
Feb 2nd, 2024

Jan 13th, 2024

I had to get those plastic clips for my Camry. Only place that had them on deck.
Dec 29th, 2023

Oct 20th, 2023