Talquin Electric Co-Op Inc

Where customer service goes to die! I called in to make a payment and update my billing. The woman told me she cant help me and would have to transfer me to an automated system! I would fire every single office employee if it were up to me! In a world dying for authentic human interaction YOU PEOPLE could care less about taking care of your customers!!!! THE ONLY REASON YOU ARE STILL IN BUSINESS IS BECAUSE PEOPLE DO NOT HAVE ANOTHER OPTION!
Oct 22nd, 2023

Thanks Talquin for the power surges/spikes then outage this past Saturday 7/22/23. This one took out my securty system! that makes 2 AC board, 2 Cash registers one computer and a Security system now. Your company really has some major problems!!!!
Jul 30th, 2023

I've been a resident at Talquin Lodge for 7 years and its been my experience if it sprinkles the power goes out. They don't get in a hurry to repair or should I say patch it but rest assured when that bill comes due they won't waste anytime yanking your meter.
Jun 11th, 2023

May 31st, 2023

Absolute worst power company experience ever. They lady told me her name was Tammy. I called again then next day and her name was Tessa. She is very dismissive and gave me absolute 0 help. So I had my girlfriend call who is a white woman to help and she went out of her way to help her. If she dont wanna talk to you she will put you on hold. She even released information to a known associate whom name is not even on the bill. I called back to have her explain it to me and she put me on hold when she realized who I was. Its just sad at the poor customer service. I have been a customer for over a year with no disconnects. To be treated this way is sad.
Mar 29th, 2023