PANDORA Southland Mall

Feb 6th, 2024

Don't ever buy from Pandora. I purchased a ring as a gift on Dec 24, 2023. The ring size was too big I tried returning the ring on Jan 3 2024 and told by the manager the ring looked worn and she couldn't return it
Dec 16th, 2023

Friwndly amd knowledgable
Dec 6th, 2023

The staff is very friendly, they treated me very well, recommended them.
Nov 4th, 2023

I decided, today, December 6, 2023, to go to that store because of its proximity to my home, I had a list of charms to buy from them and what a disappointment, they did not let us go in to look, a grotesque-looking woman ordered us to leave and stand behind of the line, we did it, but I took a foot out of the line to see a nearby window and she scolded me I told her to get behind the line until someone can help her. He told us with a very authoritarian and unpleasant voice. I told him (are you scolding me? What an ugly character he has!) and I left there very badly, then I called the store so I could tell someone about the fighting dog that they have serving the population and that its place, with that metal voice and that ugly attitude, where she had to work was taking care of the inmates at Krome. That they should thank every customer who goes there because no one goes to that store and not treat them so badly. There, the person who answered my call, Gabriela (very polite and gentle), apologized and explained to me why I had to wait behind the line, but I didn't understand. Anyway, I told Gabriela that her companion, the grotesque one, could have told me the same thing but with a different tone of voice, and a different character. The truth is that they could have made a good sale today because she wanted to buy several things, but no, I was so abused by the Military Sergeant from the 60s that they did not tell me her name, but Gabriela does know who she is because she witnessed the rudeness that her partner gave us. I will never go there!! I have been using Pandora for 10 years and they have never treated me like this in any store, on the contrary, very friendly and helpful.
Nov 18th, 2023