Aqua Dimensions Plumbing Services

Feb 12th, 2024

Pretty good service the company and the workers especially Jorge he is young but is very good plumber
Dec 15th, 2023

VERY PROFESSIONAL
Dec 15th, 2023

Great customer service. Even though I had a few issues with my builder, Aqua Dimensions has help work around those issue.
Jun 18th, 2023

I dont usually write reviews, but this company has to be the worst on the planet earth. They raises my blood pressure just thinking about the encounters. Ms. Paula is so rude, unprofessional, automatically casts blame without even hearing the problem because she doesnt even let you finish your sentence. I dont know how these people have a job because they are HORRIBLE! This is a warranty for new construction home. She telling me the dates I moved into the property as if she was my moving company. Their systems wasnt even updated cause the house sat for almost a year because windows were not installed due to back order/COVID. My toilet kept giving issues since moving into the property. After trying different alternatives, I decided to reach out. Ms Paula started talking to me like she was having a psychotic episode. ! To make a long story short, they send a tech, who apologizes for Ms Paulas behavior. However, he told us one thing about the possible reason for our toilet issues but put something else on paper. Yet my problem still existed. Fast forward couple months, reached out again, then I had this other gentleman yelling at me. ! These people make you wanna catch a case because of their outrageous unprofessional behavior, accusing us of cause the problem without sending someone to service the issue to find out the cause. He had the audacity to hung up the phone on me. Then hear comes Ms Paula again a day or two later! I kept me calm despite her obnoxious attitude. Fast forward, a technician, Eric, arrived on Friday, who was super nice and professional. He said We need to replace the toilet and then inspect the lines/drains since you have this ongoing issue since moving in. I will call Ms Paula to order the toilet and I will be back on Monday. Its now a week later, no toilet, no phone call. This company does not want to honor warranties, they just want the money and dont want to be bothered. If you want piece of mind, take your business elsewhere. I DO NOT RECOMMEND! Service: Toilet repair
Mar 4th, 2023