Venice Commercial Services, Inc

We recently enlisted Venice Commercial Services for a complete redo of our driveway, selecting them with the expectation of quality and professionalism based on their presentation and the reputation of their materials, specifically CemexUSA concrete. Initially, our interactions with the owner, Louis Remartini, were very positive; he came across as exceedingly friendly and assured us of his team's expertise. However, our satisfaction rapidly declined shortly after the completion of the project. We noticed browning in several areas of the driveway and significant discoloration on one side. Concerned about these issues, we reached out to Louis multiple times through email, hoping for a resolution or at least an investigation into the problem. Despite our efforts to water our lawn with city water (to avoid iron contamination), the discoloration persisted, suggesting a possible issue with the concrete used. The photos speak for themselves. Regrettably, our attempts to engage with Louis on these issues were met with resistance rather than assistance. Rather than taking steps to investigate the concrete's quality by coordinating with CemexUSA or examining other driveways poured from the same batch, Louis insisted on the professionalism of his work without offering tangible solutions. He mentioned a willingness to work with us to resolve these issues over a month ago, but no follow-through has been evident. This lack of accountability and the apparent absence of a warranty for their work have left us profoundly disappointed. We are now considering legal action to address the unresolved issues with our driveway. Based on our experience, I advise caution when considering Venice Commercial Services for your projects. Their failure to stand behind their work and address legitimate customer concerns has overshadowed their initial professionalism and friendliness.
Apr 9th, 2024

Venice Commercial Services did an outstanding job expanding our driveway. From start to finish, the team was professional, efficient, and delivered exceptional results. The communication was excellent, and they took the time to understand our requirements and provide expert recommendations. The crew arrived on time, worked diligently, and completed the project within the agreed timeframe. Their team was friendly, courteous, and respectful throughout the entire process. They maintained a clean and organized work area, minimizing any disruption to our daily routine. The pricing was fair and transparent, and there were no surprises or hidden costs. Thank you to the entire team at Venice Commercial Services for their professionalism and expertise. We are thrilled with our new driveway and appreciate the great job they did. We would not hesitate to hire them again in the future.
Mar 30th, 2024

Luis and his crew were so kind and prompt. They worked quickly and were very thorough. Luis was clear about each step, including the payment schedule and what was to be expected from them and from me. The crew was also very respectful of the rest of my property and didnt leave debris or damage anywhere, which I was so appreciative of. I will definitely be calling VCS for future projects and recommending them whenever possible!
Mar 24th, 2024

Luis is very professional and knowledgeable. Very easy to communicate and listen to your concerns. Luis adjusted his schedule to accommodate the job that I needed. The entire driveway was done and they cleaned the entire area after the job was done. I would recommend him to anyone.
Mar 17th, 2024

Thank you to Venice Commercial Services. Luis, Mariana and the whole team. They are professional, friendly, and respectful. They pay attention to detail. I'm happy that I went with Venice Commercial. The price was fair compared to other companies. They did exactly what I asked them to do. Thet redid my driveway and sidewalks. Put in pavers with river rocks in my backyard and in the front of my house. My house looks completely different. I'm so happy with the completed job. I would recommend Venice Commercial to do any project. Thank you!!!
Mar 17th, 2024