Broward Factory Service

Hours

Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM

Chamber Rating

4.0 - (42 reviews)
27
5
2
0
8
Read Our 42 Reviews

Chamber Rating

4.0 - (42 reviews)
27
5
2
0
8
  • Larry Goins

    Everyone,girls in the office,parts people, trying to track down parts, technicians,who were on time, professional,and informative every step of our experience,ended up with a new unit, almost immediate installation,after 4days was greatly appreciated,hats off to all that were involved with my job,you guys are truly "THE BEST"
    Aug 25th, 2023

  • Maritza

    Ongoing Issues Since November 2023: Unreliable Service, Lack of Accountability, and Incomplete Rewiring I first contacted Broward Factory Company in November 2023 to service my AC unit, and since then, my experience has been nothing short of frustrating. Despite multiple visits and paying $2000, the unit remains non-functional. The technicians replaced the transformer but left the old one in, and the initial wiring was done incorrectly with open wires exposed. I provided photos that clearly depict the subpar work we paid an additional $231 for, as stated in our service documentation. Now, after subsequent visits, I'm left with a unit that requires complete rewiring. The total lack of accountability from their end is unacceptable. Avoid this company if you value quality service.
    Mar 5th, 2024

  • Lefty dog

    New A/C. Excellent service and quick install. Beware of surcharges for gas. I found a cheaper maintenance place steve smith. Broward is too expensive
    Aug 14th, 2023

  • Gracious Tea


    Jul 26th, 2023

  • Frank Longo

    Josh was one of the best service technician Ive had with Broward Factory in the past 20yrear membership. Any and I mean any repairs I need done where I have to call Broward for I will always ask for Josh. This is coming from a guy who normally always fixes things himself Service: A/C system repair
    Jan 25th, 2023

Read Our 42 Reviews

About
Broward Factory Service

Integrity- doing the right thing, even when no one is looking. This is the whole premise that BFS was born and has grown upon. One of Mr. Herds favorite sayings is Always treat your customers as you would want your mother to be treated, and this is what our customer service representatives strive to do each and every day. Our mission here at BFS is to keep your family comfortable by providing exceptional service through integrity, hard work, and treating our customers like family.

Contact Info

Payment Methods

  • Cash
  • MasterCard
  • Visa

Questions & Answers

Q What is the phone number for Broward Factory Service?

A The phone number for Broward Factory Service is: 772-461-1313.


Q Where is Broward Factory Service located?

A Broward Factory Service is located at 6811 Heritage Dr, Port Saint Lucie, FL 34952


Q What is the internet address for Broward Factory Service?

A The website (URL) for Broward Factory Service is: http://www.browardfactory.com/


Q What days are Broward Factory Service open?

A Broward Factory Service is open:
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM


Q How is Broward Factory Service rated?

A Broward Factory Service has a 4.0 Star Rating from 42 reviewers.

Hours

Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM

Ratings and Reviews
Broward Factory Service

Overall Rating

Overall Rating
( 42 Reviews )
27
5
2
0
8
Write a Review

Larry Goins on Google

image Everyone,girls in the office,parts people, trying to track down parts, technicians,who were on time, professional,and informative every step of our experience,ended up with a new unit, almost immediate installation,after 4days was greatly appreciated,hats off to all that were involved with my job,you guys are truly "THE BEST"

Business Response on Google Aug 25th, 2023
Hi Larry, thank you so much for taking the time to share your experiences with us, we greatly appreciate it! When you need us, we are only one call away! Have a great weekend - Sarah

Maritza on Google

image Ongoing Issues Since November 2023: Unreliable Service, Lack of Accountability, and Incomplete Rewiring
I first contacted Broward Factory Company in November 2023 to service my AC unit, and since then, my experience has been nothing short of frustrating. Despite multiple visits and paying $2000, the unit remains non-functional. The technicians replaced the transformer but left the old one in, and the initial wiring was done incorrectly with open wires exposed. I provided photos that clearly depict the subpar work we paid an additional $231 for, as stated in our service documentation. Now, after subsequent visits, I'm left with a unit that requires complete rewiring. The total lack of accountability from their end is unacceptable. Avoid this company if you value quality service.


Lefty dog on Google

image New A/C. Excellent service and quick install. Beware of surcharges for gas. I found a cheaper maintenance place steve smith. Broward is too expensive

Business Response on Google Jun 3rd, 2021
Awesome to hear!! Thank you so much for taking the time to share your review with us, have a great day! - Sarah

Gracious Tea on Google

image

Business Response on Google Jul 31st, 2023
Hi there, customer service means a lot to us! If there was anything wrong with the service for you, we would love to hear your feedback. Please send me an email with more information so I can help with any situation or pass along any feedback to our local management. My email is [email protected]. I look forward to hearing from you - Sarah

Frank Longo on Google

image Josh was one of the best service technician Ive had with Broward Factory in the past 20yrear membership. Any and I mean any repairs I need done where I have to call Broward for I will always ask for Josh. This is coming from a guy who normally always fixes things himself Service: A/C system repair

Business Response on Google Apr 18th, 2022
Good morning, Frank! Thank you so much for sharing your feedback with us about your recent service experience with Josh. We greatly appreciate your business and we look forward to many more years of being your company of choice! - Sarah

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Overall Rating

Overall Rating
( 42 Reviews )
27
5
2
0
8

Write a Review

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