Dairy Queen Grill & Chill

Everytime we eat here, it's fresh! Great service.
Apr 2nd, 2024

Apr 1st, 2024

Blessings
Mar 31st, 2024

Mar 28th, 2024

Went to Dairy Queen for the buy one get one special 04/03/24 at 3:30 pm, employee was Nancy K. Ordered 2 large double fudge cookie dough blizzards, received two blizzards that had vanilla ice cream and some cookie dough in them. Proceeded to inform the workers that I had ordered double fudge cookie dough and they said they didn't know what that is, which wasn't mentioned at all when we ordered it. I calmly explained to them it is Chocolate chunk, cocoa fudge & cookie dough. I've ordered this very exact blizzard every time since it was introduced probably 10 years ago. The worker said they don't remake ice creams if you don't like them ? I told them it was never an issue of "not liking it" I literally told them it's not what I ordered. Manager came up also refused to remake it so we asked for a refund they said they do not do refunds. We took the ice creams and the receipt to a neighboring Dairy Queen who informed us they're not affiliated with the Port Orange Dairy Queen as far as ownership but they said they would help us out and remake the order to our specifications and were very nice. They had no issues making the ice cream and it was absolutely perfect. In exchange for the ridiculous attitude and outcome of the situation at the Dairy Queen in Port Orange, I'm now posting this review to let everyone know there are many Dairy Queens in the area that are pretty close to this one, I would recommend any of those. South Daytona DQ gets credit for correcting the issue. Props to them !
Apr 3rd, 2024