Chase Bank

Very friendly staff 24-hour ATM
Feb 18th, 2024

I deposited my payroll check into my chase account on 12/8 they refuse to release the fund till 12/21 if you have any money in this bank pull it out or are thinking of banking with chase dont waste your time . Worst bank ever !!
Jan 9th, 2024

Very frustrated with this branch. Employees and service are excellent, however the ATM(s) seem to CONSISTENTLY be in disrepair. This morning even the vestibule was locked, making that ATM inaccessible. I understand technology challenges and ticket orders for repairs take time however this is completely unacceptable. You people are in the customer service industry. I dont understand why this is taking so long to rectify? Ive sat in my car behind several people attempting to use this machine, watching as they too get frustrated. This is an incredible inconvenience for anyone who needs to use their ATM. One day I had no choice but to use the closest optional ATM, naturally Chase charges a fee when you do this. So I called the company asking if they could possibly reimburse me for the fee bc their ATM was down and I also explained how it is consistently down. She could not help me. Sorry maam. I was shocked. This is a billion dollar company and you cant give me back $3.95 that you charged me bc your product was broken??? Really?? Someone needs to get this handled. This has been an ongoing issue for years. Prior to hurricane Ian in 2022. Im not interested in banking with anyone else, I just want to be able to use the services your company offers. I dont think Im asking doing too much. Consistent service to all of your customers, even if it is via an ATM.
Jan 6th, 2024

I had an excellent experience at Chase Bank today. I arrived just before closing time at almost 5 o'clock, and I was worried about getting a document notarized urgently. Fortunately, Nelson and Christine were incredibly helpful and happy to assist me. They went above and beyond to ensure my document was notarized promptly, and their friendly and efficient service made a stressful situation much easier to handle. I greatly appreciate their dedication and professionalism. Thank you, Nelson and Christine, for your outstanding customer service!
Nov 5th, 2023

The staff are professional and friendly. They always give my dog a doggy biscuit when we go through the drive thru
Sep 25th, 2023