T-Mobile Authorized Retailer
-
7151 N State Rd 7
Parkland, Florida 33073 - 954-688-9746
Hours
Chamber Rating
-
Roberta De Moraes
Cedric was so helpful and kind! We had a complicated situation with our phones and he made it work and gave us the best deal. Ask for Cedric when you come in!
Feb 28th, 2024 -
Amit
Good customer service. Brandon was really helpful.
Jan 24th, 2024 -
Noviette Theodore
Very bad customer service
Dec 21st, 2023 -
Tim Sathonpanich
Received amazing service from Bradon. Explain everything in detail with patience.
Nov 5th, 2023 -
Terisha Cuebas
Looking at previous reviews it seems like this store struggles with customer service issues, and my experience was no different. Upon walking into the store, there were 4 associates in the store and no customers. I was not greeted and initially I felt like I was bothering them. When I was finally greeted, the associates were in no rush to help and they continued to have their personal conversation with each other. Extremely unprofessional and rude. At one point they started joking with each other and were acting very childish saying they would bet $100 they couldn't get the Sim card out. They then went on to say they couldn't help me, that I would have to call customer service to get my issue resolved. Why should I call customer service? If I wanted to call customer service I could have done that but I chose to go into the store to have the issue resolved. I visited another location in Boynton Beach, and their customer service was amazing. This location needs training on customer service. I will never visit this location again and would not recommend anyone going there.
Sep 20th, 2023
About
T-Mobile Authorized Retailer
Visit the T-Mobile store in Parkland and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 7151 N State Rd 7 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.
Contact Info
- 954-688-9746
Brands
- T-Mobile
- tmobile
Payment Methods
- AMERICANEXPRESS
- ANDROIDPAY
- APPLEPAY
- CASH
- FINANCING
- MASTERCARD
- SAMSUNGPAY
- TRAVELERSCHECK
- VISA
Questions & Answers
Q What is the phone number for T-Mobile Authorized Retailer?
A The phone number for T-Mobile Authorized Retailer is: 954-688-9746.
Q Where is T-Mobile Authorized Retailer located?
A T-Mobile Authorized Retailer is located at 7151 N State Rd 7, Parkland, Florida 33073
Q What is the internet address for T-Mobile Authorized Retailer?
A The website (URL) for T-Mobile Authorized Retailer is: https://www.t-mobile.com/stores/bd/t-mobile-parkland-fl-33073-728e?utm_source=google&utm_medium=lastmile&utm_campaign=728E
Q How big is T-Mobile Authorized Retailer?
A T-Mobile Authorized Retailer employs approximately 20+ people.
Q What days are T-Mobile Authorized Retailer open?
A T-Mobile Authorized Retailer is open:
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 12:00 PM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Q How is T-Mobile Authorized Retailer rated?
A T-Mobile Authorized Retailer has a 3.8 Star Rating from 121 reviewers.
Hours
Ratings and Reviews
T-Mobile Authorized Retailer
Overall Rating
Overall Rating
( 121 Reviews )Roberta De Moraes on Google
Cedric was so helpful and kind! We had a complicated situation with our phones and he made it work and gave us the best deal. Ask for Cedric when you come in!
Amit on Google
Good customer service. Brandon was really helpful.
Noviette Theodore on Google
Very bad customer service
Tim Sathonpanich on Google
Received amazing service from Bradon. Explain everything in detail with patience.
Terisha Cuebas on Google
Looking at previous reviews it seems like this store struggles with customer service issues, and my experience was no different.
Upon walking into the store, there were 4 associates in the store and no customers. I was not greeted and initially I felt like I was bothering them. When I was finally greeted, the associates were in no rush to help and they continued to have their personal conversation with each other. Extremely
unprofessional and rude. At one point they started joking with each other and were acting very childish saying they would bet $100 they couldn't get the Sim card out. They then went on to say they couldn't help me, that I would have to call customer service to get my issue resolved. Why should I call customer service? If I wanted to call customer service I could have done that but I chose to go into the store to have the issue resolved.
I visited another location in Boynton Beach, and their customer service was amazing. This location needs training on customer service. I will never visit this location again and would not recommend anyone going there.
Overall Rating
Overall Rating
( 121 Reviews )Write a Review
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