Innovative Property Management Services IPMS

I want to thank Lily for always being available to answer all of my concerns as a property owner. She is a true gem who constantly goes out of her way to address any concerns we may have. Her property management skills are unmatched as well as her people skills. My family and I are grateful that we have someone like Lily and IPMS managing our HOA. As an owner I hope they stay with us for many years to come.
Mar 2nd, 2024

Feb 6th, 2024

Complete incompetence from top to bottom in this company, Lillian Martin has the attitude of a old single aunt whos constantly miserable. Further more, not only do they not have the e correct adress up, but they also give you completely incorrect information about security on their website. When my csr was towed because I was contacting the wrong company apparently, they basically said oh well thats on you, but well fix the site TO AL LIVING IN CLUB LA COSTA, contact me so we may look at ways to replace this company at our next meeting! also contacted BBB regarding this matter
Jan 15th, 2024

Erika and the team have always taken care of any issues I may have and always in a polite and nice manner. I am happy with this management company.
Dec 23rd, 2023

This company has no presence around the buildings so they have no idea. They do not return calls or e-mail most of the times, meetings are elusive and barely announced, information is not available to owners after meetings. Its distressing that our HOA is managed by uncaring, largely remote company. Response: I have left messages twice because no one was available. E-mailed twice, no response. So I did call your office. I guess it makes no difference, so Ill be in the August meeting where we will have yet another assessment, or increase. And maybe its just me, but communication regarding meetings and projects, and selection processes is not getting to me, some mails yes, some no. So thanks for responding via google.
Jul 18th, 2023